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WimBervoets
Paper Tape
Posts: 2
Registered: ‎01-15-2019
Location: BE
Views: 1,261
Message 1 of 7

No updates? Still on August security patch - P30 Play XT-1941-4 reteu - OPK28.63-18 - Android 8.1

Hi,

 

My Motorola One seems to be stuck on the following version:

 

August security patch

P30 Play XT-1941-4 reteu

OPK28.63-18

Android 8.1

 

Why I'm not receiving any security updates or updates to Android Pie which seems to be out since end of November?

I thought Android One, meant timely updates? It does not seem to be the case Smiley Sad

 

I'm located in Belgium.

WimBervoets
Paper Tape
Posts: 2
Registered: ‎01-15-2019
Location: BE
Views: 1,253
Message 2 of 7

Re: No updates? Still on August security patch - P30 Play XT-1941-4 reteu - OPK28.63-18 - Android 8.

Seems I had to insert a SIM card first, then the update to the October security patch and November Pie update became available Smiley Happy

 

 

Administrator
Administrator
Posts: 17,408
Registered: ‎02-03-2016
Location: US
Views: 1,211
Message 3 of 7

Re: No updates? Still on August security patch - P30 Play XT-1941-4 reteu - OPK28.63-18 - Android 8.


@WimBervoets wrote:

Seems I had to insert a SIM card first, then the update to the October security patch and November Pie update became available Smiley Happy

 

 


Hi.

 

In some cases the carrier has to be verified for an update to be delivered. Glad you got this done.

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
Hindeo
What's DOS?
Posts: 3
Registered: ‎05-21-2019
Location: GR
Views: 494
Message 4 of 7

Re: No updates? Still on August security patch - P30 Play XT-1941-4 reteu - OPK28.63-18 - Android 8.

Hello, I have a Motorola ONE with the same characteristics as the OP but I am located in Greece. I have inserted a SIM card, but still nothing. My carrier is WIND GR (as disaplyed in the phone settings).

Gif2D
SCSI Port
Posts: 92
Registered: ‎08-03-2015
Location: RO
Views: 491
Message 5 of 7

Re: No updates? Still on August security patch - P30 Play XT-1941-4 reteu - OPK28.63-18 - Android 8.

Try to check for updates when you're using WiFi data. Sometimes helps.

Motorola One™
Hindeo
What's DOS?
Posts: 3
Registered: ‎05-21-2019
Location: GR
Views: 481
Message 6 of 7

Re: No updates? Still on August security patch - P30 Play XT-1941-4 reteu - OPK28.63-18 - Android 8.

Thanks for the reply, I have tried both wifi and 4G but nothing changed.

Hindeo
What's DOS?
Posts: 3
Registered: ‎05-21-2019
Location: GR
Views: 472
Message 7 of 7

Re: No updates? Still on August security patch - P30 Play XT-1941-4 reteu - OPK28.63-18 - Android 8.

Heh, I don't know what happened, it just presented an update at last. Thanks everyone.

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