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ksalokya
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Posts: 105
Registered: ‎05-17-2017
Location: IN
Views: 425
Message 1 of 12

WhatsApp camera!

With the WhatsApp camera, performance is very poor. There is huge difference between stock camera's photo and WhatsApp camera's photo.

While a chat, everytime I have to open stock camera app to take clear shots.

It simply wastes my time!

Senior MotoAgent
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Posts: 4,346
Registered: ‎12-04-2017
Location: IN
Views: 369
Message 2 of 12

Re: WhatsApp camera!


@ksalokya wrote:

With the WhatsApp camera, performance is very poor. There is huge difference between stock camera's photo and WhatsApp camera's photo.

While a chat, everytime I have to open stock camera app to take clear shots.

It simply wastes my time!


Hi ksalokya,

 

Thank you for posting, please be informed that — a lot of factors depends on this, each app has a configuration by default for your camera that automatically deals with how photos are stored and how they are displayed. The aspect ratio is different etc...

 

If you are not happy with the quality of the 'Whatsapp' Camera—you can report the same with Whatsapp developer. Hope this helps!

 

Regards,

Swaraj

Moto Support

ksalokya
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Posts: 105
Registered: ‎05-17-2017
Location: IN
Views: 363
Message 3 of 12

Re: WhatsApp camera!

But it is happening with all third party apps like insta, fb, Whatsapp(as mentioned).

More or less let me know how to report each of them?

Via mailing them or on the play store?

ksalokya
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Posts: 105
Registered: ‎05-17-2017
Location: IN
Views: 335
Message 4 of 12

Re: WhatsApp camera!


@Agent_Swaraj wrote:

@ksalokya wrote:

With the WhatsApp camera, performance is very poor. There is huge difference between stock camera's photo and WhatsApp camera's photo.

While a chat, everytime I have to open stock camera app to take clear shots.

It simply wastes my time!


Hi ksalokya,

 

Thank you for posting, please be informed that — a lot of factors depends on this, each app has a configuration by default for your camera that automatically deals with how photos are stored and how they are displayed. The aspect ratio is different etc...

 

If you are not happy with the quality of the 'Whatsapp' Camera—you can report the same with Whatsapp developer. Hope this helps!

 

Regards,

Swaraj

Moto Support


Can you assist me further!

Motorola Admin Motorola Admin
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Posts: 16,672
Registered: ‎02-03-2016
Location: US
Views: 289
Message 5 of 12

Re: WhatsApp camera!


@ksalokya wrote:

@Agent_Swaraj wrote:

@ksalokya wrote:

With the WhatsApp camera, performance is very poor. There is huge difference between stock camera's photo and WhatsApp camera's photo.

While a chat, everytime I have to open stock camera app to take clear shots.

It simply wastes my time!


Hi ksalokya,

 

Thank you for posting, please be informed that — a lot of factors depends on this, each app has a configuration by default for your camera that automatically deals with how photos are stored and how they are displayed. The aspect ratio is different etc...

 

If you are not happy with the quality of the 'Whatsapp' Camera—you can report the same with Whatsapp developer. Hope this helps!

 

Regards,

Swaraj

Moto Support


Can you assist me further!


Hi.

 

Most apps have a method of reporting issues to the developer built right into the app. For Whatsapp, go to the three-line "hamburger" menu > Settings > Help > Contact us. It varies a bit from app to app.

 

Can you post examples of the same picture taken via the app(s) and the stock camera? Examples always help.

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
ksalokya
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Posts: 105
Registered: ‎05-17-2017
Location: IN
Views: 277
Message 6 of 12

Re: WhatsApp camera!

Yeah sure! 

I am a student and usually I share class notes to my friends via whatsapp.

For example I have posted a part of newspaper.

IMG_20181214_213141~3.jpg(stock camera)

 

ksalokya
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Posts: 105
Registered: ‎05-17-2017
Location: IN
Views: 275
Message 7 of 12

Re: WhatsApp camera!

Here is the WhatsApp one!

Just zoom it and see the difference.

Specifically on top parts.

ksalokya
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Posts: 105
Registered: ‎05-17-2017
Location: IN
Views: 228
Message 8 of 12

Re: WhatsApp camera!

IMG-20181217-WA0023.jpegWhatsapp camera(with flash on)

 

IMG-20181217-WA0028.jpgWhatsApp camera(without flash)

 

 

ksalokya
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Posts: 105
Registered: ‎05-17-2017
Location: IN
Views: 227
Message 9 of 12

Re: WhatsApp camera!

IMG_20181217_201541.jpgStock camera (without flash)

 

IMG-20181217-WA0030.jpgStock camera (with flash)

 

 

Motorola Admin Motorola Admin
Motorola Admin
Posts: 16,672
Registered: ‎02-03-2016
Location: US
Views: 215
Message 10 of 12

Re: WhatsApp camera!

Hi.

 

I did some Google searching on this. Most of what I find indicates that WhatsApp uses an aggressive compression, probably to reduce the size of images, that can reduce quality. I don't use the app much so I don't know if it allows you to define what camera to use.

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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