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ksalokya
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Posts: 79
Registered: ‎05-17-2017
Location: IN
Views: 182
Message 1 of 7

WhatsApp camera!

With the WhatsApp camera, performance is very poor. There is huge difference between stock camera's photo and WhatsApp camera's photo.

While a chat, everytime I have to open stock camera app to take clear shots.

It simply wastes my time!

Senior MotoAgent
Senior MotoAgent
Posts: 3,988
Registered: ‎12-04-2017
Location: IN
Views: 126
Message 2 of 7

Re: WhatsApp camera!


@ksalokya wrote:

With the WhatsApp camera, performance is very poor. There is huge difference between stock camera's photo and WhatsApp camera's photo.

While a chat, everytime I have to open stock camera app to take clear shots.

It simply wastes my time!


Hi ksalokya,

 

Thank you for posting, please be informed that — a lot of factors depends on this, each app has a configuration by default for your camera that automatically deals with how photos are stored and how they are displayed. The aspect ratio is different etc...

 

If you are not happy with the quality of the 'Whatsapp' Camera—you can report the same with Whatsapp developer. Hope this helps!

 

Regards,

Swaraj

Moto Support

ksalokya
Punch Card
Posts: 79
Registered: ‎05-17-2017
Location: IN
Views: 120
Message 3 of 7

Re: WhatsApp camera!

But it is happening with all third party apps like insta, fb, Whatsapp(as mentioned).

More or less let me know how to report each of them?

Via mailing them or on the play store?

ksalokya
Punch Card
Posts: 79
Registered: ‎05-17-2017
Location: IN
Views: 92
Message 4 of 7

Re: WhatsApp camera!


@Agent_Swaraj wrote:

@ksalokya wrote:

With the WhatsApp camera, performance is very poor. There is huge difference between stock camera's photo and WhatsApp camera's photo.

While a chat, everytime I have to open stock camera app to take clear shots.

It simply wastes my time!


Hi ksalokya,

 

Thank you for posting, please be informed that — a lot of factors depends on this, each app has a configuration by default for your camera that automatically deals with how photos are stored and how they are displayed. The aspect ratio is different etc...

 

If you are not happy with the quality of the 'Whatsapp' Camera—you can report the same with Whatsapp developer. Hope this helps!

 

Regards,

Swaraj

Moto Support


Can you assist me further!

Motorola Admin Motorola Admin
Motorola Admin
Posts: 16,471
Registered: ‎02-03-2016
Location: US
Views: 46
Message 5 of 7

Re: WhatsApp camera!


@ksalokya wrote:

@Agent_Swaraj wrote:

@ksalokya wrote:

With the WhatsApp camera, performance is very poor. There is huge difference between stock camera's photo and WhatsApp camera's photo.

While a chat, everytime I have to open stock camera app to take clear shots.

It simply wastes my time!


Hi ksalokya,

 

Thank you for posting, please be informed that — a lot of factors depends on this, each app has a configuration by default for your camera that automatically deals with how photos are stored and how they are displayed. The aspect ratio is different etc...

 

If you are not happy with the quality of the 'Whatsapp' Camera—you can report the same with Whatsapp developer. Hope this helps!

 

Regards,

Swaraj

Moto Support


Can you assist me further!


Hi.

 

Most apps have a method of reporting issues to the developer built right into the app. For Whatsapp, go to the three-line "hamburger" menu > Settings > Help > Contact us. It varies a bit from app to app.

 

Can you post examples of the same picture taken via the app(s) and the stock camera? Examples always help.

 

- Matt

ksalokya
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Posts: 79
Registered: ‎05-17-2017
Location: IN
Views: 34
Message 6 of 7

Re: WhatsApp camera!

Yeah sure! 

I am a student and usually I share class notes to my friends via whatsapp.

For example I have posted a part of newspaper.

IMG_20181214_213141~3.jpg(stock camera)

 

ksalokya
Punch Card
Posts: 79
Registered: ‎05-17-2017
Location: IN
Views: 32
Message 7 of 7

Re: WhatsApp camera!

Here is the WhatsApp one!

Just zoom it and see the difference.

Specifically on top parts.

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