motorola one still no PIE for software channel OPENEU

[k0bieta]

Hello All,

I got motorola one from Poland Plus with software channel OPENEU and no PIE update yet. There is still 1 August security update too...

Could you please tell me if you still have this situation? When will be PIE update for OPENEU channel? 

[MattForumsMngr]

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@k0bieta wrote:

Hello All,

I got motorola one from Poland Plus with software channel OPENEU and no PIE update yet. There is still 1 August security update too...

Could you please tell me if you still have this situation? When will be PIE update for OPENEU channel? 

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Hi.

That doesn't sound right. Please update your profile with current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

Thanks,

- Matt

[k0bieta]

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@MattForumsMngr wrote:

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@k0bieta wrote:

Hello All,

I got motorola one from Poland Plus with software channel OPENEU and no PIE update yet. There is still 1 August security update too...

Could you please tell me if you still have this situation? When will be PIE update for OPENEU channel? 

---

Hi.

That doesn't sound right. Please update your profile with current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

Thanks,

- Matt

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Done, but my phone carrier is Plus from Poland, not listed. 
Privacy settings are turned on.

You can look at my apps, but I think that they are not unusuall.  Also I've done some digging and this is DEEN version, compilation OPK28.63-31-1. There is no DEEN version of PIE on the internet apparently.

[RobertStrba]

Hi, Matt, I have exactly same issue. My profile is updated, Can you check this for me

[MattForumsMngr]

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@RobertStrba wrote:

Hi, Matt, I have exactly same issue. My profile is updated, Can you check this for me

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Hi.

I've confirmed that some EU updates are starting soak and then full rollout. I can try to get your phones included in the soak, which is earlier. Apologies for the slow delivery.

- Matt

[k0bieta]

Thanks Matt, I appreciate that. Hope update will soon arrive. It is android one, so I was a bit worried about the support

Edit:

OTA update just showed up, thanks!

[Pawel777]

Hi, Matt, I have  same issue, can you help? My profile is updated

[RobertStrba]

hi, Matt,

still no OTA update for me

Any chance to push it a bit?

Thanks

[m19091x]

hi, Matt, I also have the same problem  can you help? My profile is updated

Thanks

[JanuszJP]

Hi, Matt, I have  same issue, can you help? My profile is updated. I see its a global problem in motorola one from Poland Plus (Polkomtel)