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8 Posts

01-07-2019

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Re: "Fingerprint sensor is dirty. Please clean and try again" error on one power

2019-01-07, 10:52 AM

I too Face the Same error when I Updated my moto one power phone OS from Andriod 8 to Andriod 9.

 

Uncomfortable to see that error on latest update. Kindly fix it asap and release latest version.

 

May I know whether it is an OS related issue or Moto Sensor Issue.

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5 Posts

07-04-2017

IN

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Re: "Fingerprint sensor is dirty. Please clean and try again" error on one power

2019-01-23, 19:26 PM

When will Motorola fix the annoying fingerprint sensor error?

 

I brought this phone because of Android One and now I don't any update coming to fix many issues. 

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4 Posts

09-12-2015

IN

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Re: "Fingerprint sensor is dirty. Please clean and try again" error on one power

2019-01-31, 6:52 AM

Hi,

 

to continue the issue-my phone is just 1 week old & I am also facing the same issue, ther error message flashes on screen even when phone is kept idle, please confirm what's the problem?

Dear Matt,

Kindly revert with solution

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8 Posts

01-07-2019

IN

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Re: "Fingerprint sensor is dirty. Please clean and try again" error on one power

2019-01-31, 7:54 AM

It is not a device error, the error is seen on ly when you update your mobile to Andriod 9 OS.

 

To avoid it, you can turn off Peek Display in Moto Display options.

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8 Posts

01-07-2019

IN

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Re: "Fingerprint sensor is dirty. Please clean and try again" error on one power

2019-01-31, 7:54 AM

Need an update from Andriod to fix this issue.

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1 Posts

02-03-2019

IN

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Re: [Motorola One Power] Proximity sensor triggers fingerprint scanner

2019-02-03, 15:48 PM

Hey Mat,

 

I am also keep getting same issue.  can u suggest what i should do?

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5 Posts

07-04-2017

IN

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Re: "Fingerprint sensor is dirty. Please clean and try again" error on one power

2019-02-03, 16:06 PM

I expected that January security update might fix the finger print sensor error. But it did nothing.

 

Is Motorola listening? 

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2 Posts

01-30-2019

IN

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Re: "Fingerprint sensor is dirty. Please clean and try again" error on one power

2019-02-05, 12:04 PM

Remove all the accounts and do factory reset solved my problem regarding this.

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4 Posts

09-12-2015

IN

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Re: "Fingerprint sensor is dirty. Please clean and try again" error on one power

2019-02-06, 14:16 PM

Hi, 

Alongwith this problem I have also experienced that double karate chop to turn on the torch is also not working, anybody experiencing the same?

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6 Posts

10-21-2018

IN

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Re: [Motorola One Power] Proximity sensor triggers fingerprint scanner

2019-02-12, 15:01 PM

Hey Matt,

I am facing the same problem as TaurusSplat i.e it is showing me that the fingerprint sernsor is dirty even after cleaning it. Is there anything in works?Go to https://youtu.be/UPMBIe6h72A

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