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1 Posts

01-30-2019

IN

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Re: [Motorola One Power] Proximity sensor triggers fingerprint scanner

2019-02-13, 12:14 PM

Hi Matt,

Could you please update the status on this bug.

My phone still having the same issue even after upgrading to 9 and latest security patch updates.

It is vibrating all the time with inactive screen.

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5 Posts

01-30-2019

IN

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  • Message 102 of 117

Re: [Motorola One Power] Proximity sensor triggers fingerprint scanner

2019-02-15, 8:30 AM

Are u joking remaining all others can watch video.i am also facing this problem.i think u escape from responsibilities.

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1 Posts

02-24-2019

IN

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  • Message 103 of 117

Re: [Motorola One Power] Proximity sensor triggers fingerprint scanner

2019-02-25, 7:05 AM
I tried with other fingers, surprisingly I am not facing the issue!
I think the issue is solved!!
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18358 Posts

02-03-2016

US

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Re: [Motorola One Power] Proximity sensor triggers fingerprint scanner

2019-02-28, 14:12 PM

 wrote:
I tried with other fingers, surprisingly I am not facing the issue!
I think the issue is solved!!

Are others seeing improvement here after the recent software update?

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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9 Posts

10-25-2018

IN

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  • Message 105 of 117

Re: [Motorola One Power] Proximity sensor triggers fingerprint scanner

2019-02-28, 14:16 PM

hey Matt, Kudos,, The problem is solved,, after the update, till now there is no problem, i'm so happy that Motorola finally solved this... 

0 person found this solution to be helpful.

This helped me too

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6 Posts

10-21-2018

IN

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  • Message 106 of 117

Re: [Motorola One Power] Proximity sensor triggers fingerprint scanner

2019-02-28, 14:17 PM

Yes I have not seen the error anymore after the update. I got it yesterday.

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2 Posts

11-12-2018

IN

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  • Message 107 of 117

Re: [Motorola One Power] Proximity sensor triggers fingerprint scanner

2019-02-28, 14:22 PM
The issue is resolved... thankyou.
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8 Posts

01-07-2019

IN

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  • Message 108 of 117

Re: [Motorola One Power] Proximity sensor triggers fingerprint scanner

2019-02-28, 14:29 PM

Yes, after latest update it got resolved.

 

Very happy for the fix.

 

I didn't find any issue after latest update.

 

Kudos to all the team.


 

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4 Posts

09-12-2015

IN

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  • Message 109 of 117

Re: "Fingerprint sensor is dirty. Please clean and try again" error on one power

2019-03-11, 6:32 AM

Hi,

 

It has been more than 10 days & I can say that recent update has indeed solved the issue. Kudos to moto team & Matt for this achievement. I hope the same kind of co-operation for future problems, if any.

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4 Posts

09-12-2015

IN

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Re: [Motorola One Power] Proximity sensor triggers fingerprint scanner

2019-03-11, 6:34 AM
Dear Matt,
It has been more than 10 days & I can say that recent update has indeed solved the issue. Kudos to moto team & to you for this achievement. I expect the same kind of co-operation for future problems, if any.
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