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15 Posts

10-31-2018

India

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Re: [Motorola One Power] Proximity sensor triggers fingerprint scanner

2018-10-31, 16:56 PM

I have facing same problem on my device

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9 Posts

10-25-2018

India

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Re: [Motorola One Power] Proximity sensor triggers fingerprint scanner

2018-10-31, 17:39 PM

Even in safe mode too, it's showing that message

Im attaching the pic..

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20127 Posts

02-03-2016

United States of America

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Re: [Motorola One Power] Proximity sensor triggers fingerprint scanner

2018-11-01, 17:10 PM

 wrote:

Even in safe mode too, it's showing that message

Im attaching the pic..


Do I see the cling on there?

 

Let me perfectly straight and say that I will not consider any troubleshooting, escalations, etc., if you have the screen-cling on the phone.

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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20127 Posts

02-03-2016

United States of America

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  • Message 34 of 117

Re: [Motorola One Power] Proximity sensor triggers fingerprint scanner

2018-11-01, 17:11 PM

 wrote:

I have facing same problem on my device


Hi.

 

Can you tell me more about the headset you are using?

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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7 Posts

10-26-2018

India

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  • Message 35 of 117

Re: [Motorola One Power] Proximity sensor triggers fingerprint scanner

2018-11-02, 5:15 AM
Are you advising to use device without any sort of screen protection? Usually everyone uses a screen protection to avoid scratches & damage on screen.

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23 Posts

10-21-2018

India

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Re: [Motorola One Power] Proximity sensor triggers fingerprint scanner

2018-11-02, 11:08 AM

I must say that other than the one or two times I might have seen the error happen after removing the screen cling, the issue seems to have been resolved completely now. So if you still have the screen cling on and are facing this issue, remove it immediately and monitor the occurrence of the issue for at least 24 hours.

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9 Posts

10-25-2018

India

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Re: [Motorola One Power] Proximity sensor triggers fingerprint scanner

2018-11-02, 19:01 PM

hey Matt, 

Today i formatted the phone once again and removed the screen guard (cling) too,,,but there is no change.. its still showing :( and also in safe mood too,, i couldnt the get pic of safe mode

Here attaching the image shoing error message in normal mode

 

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23 Posts

10-21-2018

India

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Re: [Motorola One Power] Proximity sensor triggers fingerprint scanner

2018-11-03, 6:23 AM

Okay, I may have spoken too soon. The issue has started again from today :(

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15 Posts

10-31-2018

India

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Re: [Motorola One Power] Proximity sensor triggers fingerprint scanner

2018-11-03, 6:31 AM

 I am using Jbl T100 headset

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1 Posts

11-28-2016

India

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  • Message 40 of 117

Re: [Motorola One Power] Proximity sensor triggers fingerprint scanner

2018-11-04, 11:59 AM
I am facing that same issue too.
Please suggest what to do.
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