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3 Posts

12-19-2018

India

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Re: "Fingerprint sensor is dirty. Please clean and try again" error on one power

2018-12-20, 5:55 AM

This didn't work. For a couple of hours, that notification disappeared,but the same problem is back

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4 Posts

12-22-2018

India

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Re: "Fingerprint sensor is dirty. Please clean and try again" error on one power

2018-12-22, 5:57 AM

i am also facing the same issue

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2 Posts

11-12-2018

India

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Re: "Fingerprint sensor is dirty. Please clean and try again" error on one power

2018-12-22, 14:05 PM

I am facing the same issue on moto one power. Thus request you to resolve it at earliest as it drains battery by continuous blinking.

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11 Posts

10-31-2018

India

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Re: "Fingerprint sensor is dirty. Please clean and try again" error on one power

2018-12-26, 15:41 PM
Sorry matt, issue is not solved again it comes....please replace device with new one.it very bad experience,I told Motorola India it has good handset......I am werid about this. Please replace
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5 Posts

07-04-2017

India

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Re: "Fingerprint sensor is dirty. Please clean and try again" error on one power

2018-12-29, 17:56 PM

My phone is 4 days old & it is updated to Pie. 

The phone does not have any screen guard, still it frequently shows the fingerprint sensor error. 

 

When will Motorola fix this annoying error? 

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2 Posts

12-29-2018

India

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Re: "Fingerprint sensor is dirty. Please clean and try again" error on one power

2018-12-29, 18:37 PM

My phone is just one week old .. Initially I was getting this message only when I connected my phone to charger. After updated to pie, it frequently shows the fingerprint sensor error.
Please let me know whether this can be rectify with software updates or the FPS need to be replace ??

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1 Posts

12-30-2018

India

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  • Message 87 of 117

Re: "Fingerprint sensor is dirty. Please clean and try again" error on one power

2018-12-30, 13:01 PM

Hi Matt,

 

Same problem with my phone as well , have updated to Pie and applied recent patches and also dont have screen cling. This seems to be issue in many of the phone.

 

Request you look at the earliest and provide fix.

 

 

Regards

Kaar4u

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4 Posts

12-12-2018

India

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Re: "Fingerprint sensor is dirty. Please clean and try again" error on one power

2019-01-02, 15:35 PM

I had faced de same issue but after resetting my phone, issue resolved. Try once..

 

 

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2 Posts

12-29-2018

India

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Re: "Fingerprint sensor is dirty. Please clean and try again" error on one power

2019-01-06, 15:33 PM

Tried reset no luck .. FPS error still exists.. Sent bug report to supportforums@motorola.com so far no responses . It's annoying .. 

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4 Posts

12-12-2018

India

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Re: "Fingerprint sensor is dirty. Please clean and try again" error on one power

2019-01-06, 15:40 PM

I think u should contact customer care.

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