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17 Posts

11-27-2018

France

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  • Message 1 of 18

select sim card for calling after Android 9 Pie update

2018-12-05, 11:10 AM

Hi,

after Pie Update on my motorola one, I do not have the choice tu use sim 1 or sim 2 for calling.

on parameter there is choice (ask each time, use sim1 ) but there is no use sim2.

I have selected "ask each time" but phone did not ask when I'm calling!

 

can you solve this bug.

Regards,

 

 

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5996 Posts

12-04-2017

India

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  • Message 2 of 18

Re: select sim card for calling after Android 9 Pie update

2018-12-06, 12:19 PM

Hi fdenis,

 

Thanks for reporting, just to confirm the if we are doing it right? Locate Settings > Network & Internet > SIM cards > Manual > Always ask > select the appropriate one > Reboot the device and observe.

 

You can also swap the SIM cards and try again. Let us know how it goes?

 

Regards,

Swaraj

Moto Support.

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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17 Posts

11-27-2018

France

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  • Message 3 of 18

Re: select sim card for calling after Android 9 Pie update

2018-12-06, 12:57 PM
When I reboot It was running fine.
But for how many times?
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17 Posts

11-27-2018

France

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  • Message 4 of 18

Re: select sim card for calling after Android 9 Pie update

2018-12-13, 8:40 AM
yesterday, same problem ...
phoning with the wrong SIM card costs me money!
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16 Posts

11-15-2018

India

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  • Message 5 of 18

Re: select sim card for calling after Android 9 Pie update

2018-12-31, 2:07 AM
I have the same problem. I emailed the bug report but I still don't get any response
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17 Posts

11-27-2018

France

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  • Message 6 of 18

Re: select sim card for calling after Android 9 Pie update

2018-12-31, 8:33 AM

Swaping sim cards IS notworking. ...

Ce are looking for solutions notre for trucks.

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20125 Posts

02-03-2016

United States of America

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  • Message 7 of 18

Re: select sim card for calling after Android 9 Pie update

2019-01-03, 16:54 PM

 wrote:

Swaping sim cards IS notworking. ...

Ce are looking for solutions notre for trucks.


Has the problem come back since the reboot?

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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17 Posts

11-27-2018

France

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  • Message 8 of 18

Re: select sim card for calling after Android 9 Pie update

2019-01-04, 9:26 AM
yes, every days.
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20125 Posts

02-03-2016

United States of America

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  • Message 9 of 18

Re: select sim card for calling after Android 9 Pie update

2019-01-04, 15:20 PM

 wrote:
yes, every days.

Thanks. Can you please let me know the carriers you are using?

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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74 Posts

12-29-2018

India

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  • Message 10 of 18

Re: select sim card for calling after Android 9 Pie update

2019-01-05, 11:28 AM

Clear Storage for Dual SIM Settings and check if it works or not

 

 

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