Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

Motorola Community

motorola one Phonesmotorola one vision
All Forum Topics
Options

26 Posts

10-01-2021

United Kingdom of Great Britain and Northern Ireland

18 Signins

105 Page Views

  • Posts: 26
  • Registered: ‎10-01-2021
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 105
  • Message 91 of 206

Re:Android 11 Bluetooth + Sync 3 (Car Infosystem) = Unreliable Connection

2021-10-26, 13:38 PM

I have also taken the September security update hoping for a fix but, NO - still the same.

 

I am looking to replace my Moto One Vision this month but NOT with another Motorola as I'm sure it won't work. I'll be looking to go back to Samsung - which I know work ok in my car. 

 

I am totally dissatisfied with the support from Motorola.

 

Reply
Options

13 Posts

09-24-2021

Czech Republic

28 Signins

90 Page Views

  • Posts: 13
  • Registered: ‎09-24-2021
  • Location: Czech Republic
  • Views: 90
  • Message 92 of 206

Re:Android 11 Bluetooth + Sync 3 (Car Infosystem) = Unreliable Connection

2021-10-26, 18:23 PM

I also installed the security update dated September 1 today and confirm that the Bluetooth issue is still not fixed..

Reply
Options

10 Posts

09-08-2021

Canada

16 Signins

95 Page Views

  • Posts: 10
  • Registered: ‎09-08-2021
  • Location: Canada
  • Views: 95
  • Message 93 of 206

Re:Android 11 Bluetooth + Sync 3 (Car Infosystem) = Unreliable Connection

2021-10-26, 19:23 PM

It will never be fixed. Move on like I did. Buy a Samsung. Works perfectly. 

Reply
Options

24 Posts

09-03-2021

United Kingdom of Great Britain and Northern Ireland

33 Signins

160 Page Views

  • Posts: 24
  • Registered: ‎09-03-2021
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 160
  • Message 94 of 206

Re:Android 11 Bluetooth + Sync 3 (Car Infosystem) = Unreliable Connection

2021-10-26, 21:54 PM

It was my turn  with the Ford car & can also say... 

 

IT DIDN'T WORK FOR ME EITHER !!!!!

 

:(

Reply
Options

19 Posts

10-27-2021

United Kingdom of Great Britain and Northern Ireland

16 Signins

80 Page Views

  • Posts: 19
  • Registered: ‎10-27-2021
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 80
  • Message 95 of 206

Re:Android 11 Bluetooth + Sync 3 (Car Infosystem) = Unreliable Connection

2021-10-27, 8:23 AM

Any update on this? My wife and I both have Moto One Vision, and both drive Fords with Sync 3. Both worked fine before the Sept Android 11/security update, both now don't work. 

 

I've tried everything suggested - Clearing Bluetooth cache/data, deleting the paired devices and re-pairing, enabling Developer options and trying all combinations of AVRCP and MAP version, enabling Gabeldorsche stack, and even a full factory reset of the phone, and always the same experience when trying to connect with my car - appears to connect and accept the PIN but then constantly disconnects until the car declares that the connection is unstable. 

 

I've had Moto phones for years and never had a problem with my car connection - this is a really significant safety issue. Is there a way to roll back to a working Android 10 version until you actually fix this?

Moto One Vision | Lenovo M10+ FHD
Reply
Options

9 Posts

09-04-2021

Canada

9 Signins

40 Page Views

  • Posts: 9
  • Registered: ‎09-04-2021
  • Location: Canada
  • Views: 40
  • Message 96 of 206

Re:Android 11 Bluetooth + Sync 3 (Car Infosystem) = Unreliable Connection

2021-10-27, 10:39 AM

Unfortunately it's been 3 months since this first presented itself and they're still "working" on it. I'm guessing this is affecting such a small portion of their client base they ain't going to be putting much effort into it.

Reply
Options

19 Posts

10-27-2021

United Kingdom of Great Britain and Northern Ireland

16 Signins

80 Page Views

  • Posts: 19
  • Registered: ‎10-27-2021
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 80
  • Message 97 of 206

Re:Android 11 Bluetooth + Sync 3 (Car Infosystem) = Unreliable Connection

2021-10-27, 12:03 PM

Thanks - it does seem odd that it's specific to Ford Sync 3... my Sync 3 has worked seamlessly with numerous phones, and for 18m worked seamlessly with THIS phone. 

Moto One Vision | Lenovo M10+ FHD
Reply
Options

Re:Android 11 Bluetooth + Sync 3 (Car Infosystem) = Unreliable Connection

2021-10-27, 12:16 PM

My issue is on a Nissan pick up, not sure if they use a similar software package though

Reply
Options

1 Posts

08-16-2021

Australia

4 Signins

10 Page Views

  • Posts: 1
  • Registered: ‎08-16-2021
  • Location: Australia
  • Views: 10
  • Message 99 of 206

Re:Android 11 Bluetooth + Sync 3 (Car Infosystem) = Unreliable Connection

2021-10-28, 8:29 AM

Ive just upgraded to the October 2021 security update for Android 11 on the One Vision - IT STILL DOES NOT WORK!!!

 

Motorola, this is getting to be a serious danger for people who usually use the Sync 3 Bluetooth in their Fords - no issue with Android 10.

 

this has serious legal implications as your allowed it to be released - it needs to be fixed ASAP.

Reply
Options

25 Posts

05-17-2019

Slovakia

184 Signins

887 Page Views

  • Posts: 25
  • Registered: ‎05-17-2019
  • Location: Slovakia
  • Views: 887
  • Message 100 of 206

Re:Android 11 Bluetooth + Sync 3 (Car Infosystem) = Unreliable Connection

2021-10-28, 8:34 AM

This phone is the best promotion campaign for Samsung. Motorola, you should ask for a payment from Samsung if you have not.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms