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5 Posts

09-08-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 21 of 206

Re:Android 11 Bluetooth + Sync 3 (Car Infosystem) = Unreliable Connection

2021-09-08, 16:14 PM

So was following along to this and i also am having same issues with the motorola one vision connecting to Mazda 5 2015 car via Bluetooth........

Also tried all above options including Google....

 

So this again happened after the latest update! 

 

Scotland uk

 

 

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10 Posts

09-08-2021

Canada

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  • Message 22 of 206

Re:Android 11 Bluetooth + Sync 3 (Car Infosystem) = Unreliable Connection

2021-09-08, 22:43 PM

Moto needs to fix the problem. I cannot make hands free calls while driving anymore. 

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10 Posts

09-08-2021

Canada

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  • Message 23 of 206

Re:Android 11 Bluetooth + Sync 3 (Car Infosystem) = Unreliable Connection

2021-09-08, 23:02 PM

Exactly my same problem. Moto needs to fix the Bluetooth issue

 

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24 Posts

09-03-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 24 of 206

Re:Android 11 Bluetooth + Sync 3 (Car Infosystem) = Unreliable Connection

2021-09-09, 4:45 AM

@Cujoe:
Just like to point out a couple of things
Firstly, you could've edited your first post to include your second post - just to keeps things neat IMHO ;)

Secondly, although I'm not a support expert, I personally think that maybe some additional info such as your phone type, Android version / Security update version etc (I assume it's a Motorola One Vision since you posted in this forum) & type of car you're having trouble connecting to.

- might help the support people figure out if there's a common factor involved that's causing the problem 

eg. a particular make/model of car or Infotainment system that might indicate something it uses in it's bluetooth communication that makes it incompatible with Android 11

.... just a thought

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10 Posts

09-08-2021

Canada

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  • Message 25 of 206

Re:Android 11 Bluetooth + Sync 3 (Car Infosystem) = Unreliable Connection

2021-09-09, 10:01 AM

My bad on the first part.

Yes moto vision. Running Android 11

2019 Lincoln MKC. Sync 3.

Was working fine until my wife started complaining last week. So something changed. Android 11 maybe? I'm running Android 11 on my personal non moto cell and it works fine. Thanks 

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Motorola one vision - Bluetooth app crashes

2021-09-09, 12:54 PM

Since Android 11 Sec Patch 1 update my phone will now not connect to my car as it did previously. Causes bluetooth app to stop working. ALL other bluetooth devices fine. Only since update to Android 11

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24 Posts

09-03-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 27 of 206

Re:Android 11 Bluetooth + Sync 3 (Car Infosystem) = Unreliable Connection

2021-09-09, 14:11 PM

Erm - Dear Sandip - sorry I can't seem to find a way to PM you but I noticed you 'edited and created a new thread' based on my post, however I think you made a mistake or something.

You altered/made a new post stating that....

"I have a second vehicle, so on the weekend I will see if the problem is there as well."


I do not have a second vehicle & have never said I had a second car - Not sure where you got that information, maybe you got mixed up with one of the other posts ?
I see zzz12345 mentions a second car

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9 Posts

09-04-2021

Canada

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  • Message 28 of 206

Re:Android 11 Bluetooth + Sync 3 (Car Infosystem) = Unreliable Connection

2021-09-09, 14:19 PM

It looks like two threads got merge together, cause when you read it from the beginning it's a mess. Not what was originally there.

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24 Posts

09-03-2021

United Kingdom of Great Britain and Northern Ireland

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  • Posts: 24
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  • Message 29 of 206

Motorola one vision - Bluetooth app crashes

2021-09-10, 5:25 AM

FYI - you're not the only one.

 

I'm having similar problem.You can see my post @ https://forums.lenovo.com/t5/motorola-one-vision/Android-11-Bluetooth-Sync-3-Car-Infosystem-Unreliable-Connection/m-p/5097357

 

Ignore the first post that say 'I have a second car', its not mine - somehow it looks like at least 2 threads have somehow merged together - my original post (titled android 11 bluetooth + Synch 3, while the other post seem to be titled 'wifi issue after 11 update')

 

Anyway, you can read what I've tried & what support has suggested to try, although I agree it does seem to be a problem with the Aug 1 security update imho

 

(my problem still exists but maybe if/when I get a solution, it may work for you) 

 

Out of curiosity, what car do you have.. In my thread it looks like @ least 3 people have the problem with SYNC 3 Car infotainment system & maybe you have the same system, which might indicate a common incompatibility with a particular system

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Re:Motorola one vision - Bluetooth app crashes

2021-09-10, 5:45 AM

Hi, my car is a 2016 Nissan Navara (NP300) pick up truck.

 

I'm confident the issue is with the security patch so hopefully will be sorted on next update, until then I am using an FM transmitter as I hate hanging cables (OCD).

 

 

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