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18179 Posts

02-03-2016

US

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  • Message 21 of 40

Re: Bluetooth crashes with bose qc35ii after update

2019-10-07, 18:45 PM

 wrote:

After updating, bluetooth keeps instantly crashing as soon as my bose qc 35ii connects to my phone. Actually it stops instantly disconnecting after it loops a few time with reconnects and the dialoge saying "bluetooth keeps crashing" with the options "show app info" and "close app". If i keep the dialogue open im able to listen to music for just a couple of minutes before it crashes again. If i close the dialogue (by going to home screen or any of the two options) it instantly crashes again. I have tested other bluetooth devices (a speaker and a different pair of headphones) and they are working fine.


Thanks very much for the bug report.

 

- Matt

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2 Posts

07-04-2019

IT

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  • Message 22 of 40

Re: Bluetooth crashes with bose qc35ii after update

2019-10-07, 19:51 PM

Also for me Is a big problem. The connection (car or headset) drops during the phone call.

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18179 Posts

02-03-2016

US

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  • Message 23 of 40

Re: Bluetooth crashes with bose qc35ii after update

2019-10-08, 14:10 PM

 wrote:

Also for me Is a big problem. The connection (car or headset) drops during the phone call.


Hi.

 

See my request here

 

Thanks,

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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2 Posts

10-03-2019

PL

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  • Message 24 of 40

Re: Bluetooth crashes with bose qc35ii after update

2019-10-08, 15:21 PM

Bug report sent, hope we get some further insight soon :)

 

 

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18179 Posts

02-03-2016

US

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  • Message 25 of 40

Re: Bluetooth crashes with bose qc35ii after update

2019-10-09, 14:35 PM

Thanks to everyone who is sending bug reports. Very helpful!

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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5 Posts

10-02-2019

DE

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  • Message 26 of 40

Re: Bluetooth crashes with bose qc35ii after update

2019-10-11, 15:46 PM

any news???

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3 Posts

10-13-2019

GB

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  • Message 27 of 40

Re: Bluetooth crashes with bose qc35ii after update

2019-10-13, 9:58 AM

Exactly as described - absolutely horrific behaviour. Renders bluetooth useless. Cannot make calls in car, nor use any of my devices.

**** Why is this security update still being deployed after all the various issues reported here? I received it on Friday (10-11) after it was reported here on the first of October. Please stop the self harm and stop the deployment.

I have also emailed in a bug report.

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12 Posts

05-17-2019

SK

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  • Message 28 of 40

Re: Bluetooth crashes with bose qc35ii after update

2019-10-13, 10:38 AM

I had issues with bluetooth (did not keep paired connection for more than 3 minutes) until this september security update. After this update bluetooth works as it should. No more issues.

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7 Posts

10-06-2019

NL

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  • Message 29 of 40

Re: Bluetooth crashes with bose qc35ii after update

2019-10-22, 5:11 AM

Got an update yesterday with version PSAS29.160-50-2 (security patch October 2019).

 

I thought the problem was solved but after about 2 or 3 minutes the BT "disconnected" and sound came over the speaker again.

 

This is getting very annoying since i'm on the road a lot and use BT for calls and music. My company phone (Samsung) has no issues whatsoever using my BT carkit. 

 

This might be the worst smartphone i've ever had concidering all the bugs on this forum.

Please fix this asap, I don't want to wait another month for an update.

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5 Posts

10-02-2019

DE

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  • Message 30 of 40

Re: Bluetooth crashes with bose qc35ii after update

2019-10-22, 6:04 AM

Same here. It's very annoying!

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