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2 Posts

07-26-2019

IN

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DUAL 4G VOLTE Not supported

2019-07-26, 8:24 AM

Hello Moto Team,

 

I want to know just a MOTO ONE VISION in future supported Dual 4g VOLTE service or not?

Because in current marked 6 to 7000 INR amounted mobile supported this basic function but MOTO ONE VISION not supported.

 

I paid 19999/- INR for this phone but can't used 2x4G sim in same time and its really upset news for MOTO ONE VISION users.

 

Hope other indian and out of indian users need this basic function in moto one vision.

 

Please revert.

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17932 Posts

02-03-2016

US

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Re: DUAL 4G VOLTE Not supported

2019-07-26, 14:09 PM

 wrote:

Hello Moto Team,

 

I want to know just a MOTO ONE VISION in future supported Dual 4g VOLTE service or not?

Because in current marked 6 to 7000 INR amounted mobile supported this basic function but MOTO ONE VISION not supported.

 

I paid 19999/- INR for this phone but can't used 2x4G sim in same time and its really upset news for MOTO ONE VISION users.

 

Hope other indian and out of indian users need this basic function in moto one vision.

 

Please revert.


Hi.

 

We do support it on some devices, but not this one. I do see that it's not really listed among our specs, so we can try to do that in the future.

 

Thanks for the feedback.

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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3 Posts

08-13-2019

IN

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Re: DUAL 4G VOLTE Not supported

2019-08-13, 15:27 PM

When Can we expect this update which makes the phone to support dual 4G SIM cards

 

I bought the phone from the below link and I feel that I got tricked as it was not mentioned anywhere that this phone does not support Dual 4G LTE.

 

https://www.flipkart.com/motorola-one-vision-sapphire-gradient-128-gb/p/itmfhr73hytj4hcf?pid=MOBFFUJ8J7B9EPYT&srno=s_1_1&otracker=search&otracker1=search&lid=LSTMOBFFUJ8J7B9EPYTAUGKCT&fm=SEARCH&iid=743415e6-cbdf-46df-9c27-6dae0ac84d8e.MOBFFUJ8J7B9EPYT.SEARCH&ppt=sp&ppn=sp&ssid=wn5gq3e6800000001565709886076&qH=7403a3dd0c659e7e

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17932 Posts

02-03-2016

US

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Re: DUAL 4G VOLTE Not supported

2019-08-14, 14:31 PM

 wrote:

When Can we expect this update which makes the phone to support dual 4G SIM cards

 

I bought the phone from the below link and I feel that I got tricked as it was not mentioned anywhere that this phone does not support Dual 4G LTE.

 

https://www.flipkart.com/motorola-one-vision-sapphire-gradient-128-gb/p/itmfhr73hytj4hcf?pid=MOBFFUJ8J7B9EPYT&srno=s_1_1&otracker=search&otracker1=search&lid=LSTMOBFFUJ8J7B9EPYTAUGKCT&fm=SEARCH&iid=743415e6-cbdf-46df-9c27-6dae0ac84d8e.MOBFFUJ8J7B9EPYT.SEARCH&ppt=sp&ppn=sp&ssid=wn5gq3e6800000001565709886076&qH=7403a3dd0c659e7e


Hi.

 

I would not expect to see this changed via an update. The phone doesn't support Dual VoLTE.

 

Regards,

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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3 Posts

08-13-2019

IN

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Re: DUAL 4G VOLTE Not supported

2019-08-15, 12:56 PM

That is not true. I received an update today. Both the SIM cards are working on 4G VOLTE.

 

Current Version: PSA29.160-30

 

Thanks

VC

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17932 Posts

02-03-2016

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Re: DUAL 4G VOLTE Not supported

2019-08-15, 17:02 PM

 wrote:

That is not true. I received an update today. Both the SIM cards are working on 4G VOLTE.

 

Current Version: PSA29.160-30

 

Thanks

VC


You are right. I'm stupid.

 

Release notes are here.

 

Thanks!

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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2 Posts

11-01-2019

RS

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Re: DUAL 4G VOLTE Not supported

2019-11-01, 19:34 PM

Hello!

I have a Moto One Vison with PSAS29.160-50-2, from Serbian celular operator MTS, is SIM locked on first SIM card, but on second SIM is "SIM free".

If i put a secon SIM card from one other operator, i can't choose 4G as network, only 2G or 3G.

Is this because carrier lock or because the software?

If the device supports dual VoLTE, it must support also bual LTE, but i can't use 4G on bot SIM cards at same time.

Why this?

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1540 Posts

04-04-2018

IN

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Re: DUAL 4G VOLTE Not supported

2019-11-07, 7:33 AM

 wrote:

Hello!

I have a Moto One Vison with PSAS29.160-50-2, from Serbian celular operator MTS, is SIM locked on first SIM card, but on second SIM is "SIM free".

If i put a secon SIM card from one other operator, i can't choose 4G as network, only 2G or 3G.

Is this because carrier lock or because the software?

If the device supports dual VoLTE, it must support also bual LTE, but i can't use 4G on bot SIM cards at same time.

Why this?


Hi blauau,

 

Thanks for posting! As you said, the first SIM is locked, my advice in this situation is that you contact the Network Carrier for further assistance.

 

Regards,

Suman



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1 Posts

05-05-2020

US

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  • Message 9 of 9

Re:DUAL 4G VOLTE Not supported

2020-05-05, 20:08 PM
Problems with dual 4G VoLTE ( motorola one vision )not supported by the mobile telephone company ICE in Norway. Waiting for an update to fix problem.
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