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34 Posts

04-10-2015

MX

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  • Message 11 of 22

Re:Feb 26 still no update

2020-03-05, 19:30 PM
Lucky you, I hope we get the update soon here, OPEN MX (retail Mexico)
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17 Posts

01-02-2020

PL

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  • Message 12 of 22

Re:Feb 26 still no update

2020-03-06, 10:06 AM

LEAVE THIS BRAND AND NEVER BUY ANYTHING FROM THEM!

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17986 Posts

02-03-2016

US

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  • Message 13 of 22

Re:Feb 26 still no update

2020-03-10, 12:51 PM

The response "we don't give dates" is fair and understandable because there is a lot going on behind the scenes and it's hard to commit to an exact date. HOWEVER, when you are three+ months behind on keeping a current device secure, you need to communicate to your customers as to what is happening. As far as I can tell, it looks like you've already abandoned this device. While I know this is not true - it is only because I have found this forum and read a few users getting A10 update that I know there is still some life in the moto vision. But if I am a customer that does not actually go to this forum, I would have thought I bought a phone that is already obsolete or worse, not realize how insecure my device is as I use it for banking and other apps where security is number one. 

 

Hi.

 

No argument. This is a gap that we should not be experiencing. I am working with the software team on this, to understand what happened and get the gap closed.

 

In the interests of possibly a quicker resolution for the members here, please update your profile with current phone, carrier and serial number.

Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

  • Matt
Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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34 Posts

02-24-2020

CA

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  • Message 14 of 22

Re:Feb 26 still no update

2020-03-10, 18:49 PM

"In the interests of possibly a quicker resolution for the members here, please update your profile with current phone, carrier and serial number."

 

Since you are responding to my note, I want to add that I have already done this some time ago.

 

Thanks.

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34 Posts

04-10-2015

MX

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  • Posts: 34
  • Registered: ‎04-10-2015
  • Location: MX
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  • Message 15 of 22

Re:Feb 26 still no update

2020-03-13, 6:03 AM
00:00 March 13th and still on December patch of Android 9 in Mexico (OPENMX Channel) I'm losing it (my mind) does anybody know how to force the update without root or fastboot guys? Matt please say something to the dev team and the programmers please!!
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6 Posts

01-19-2015

MX

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  • Message 16 of 22

Re:Feb 26 still no update

2020-03-13, 7:28 AM
I'm on Android 9 November security patch, attmx Chanel, we haven't received any security updates since December, because we got the November patch at the end of December, for an Android one phone this is unacceptable, it's dead, it is very clear to me they have abandoned us, the Latin American region is being abandoned by Motorola.
Screenshot_20200313-012224~2.png
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34 Posts

04-10-2015

MX

65 Signins

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  • Posts: 34
  • Registered: ‎04-10-2015
  • Location: MX
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  • Message 17 of 22

Re:Feb 26 still no update

2020-03-13, 21:37 PM

@MattForumsMngr Still no Android 10 update on OPENMX and Latin America channels please do something (push the dev team or something please... I'm on December patch but there are people stuck even in November patch. Why would you give such a lame service to Latin America, I want (and really hope) to recieve the update in this next week... or even before the end of the month but put maximum effort on it please

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17986 Posts

02-03-2016

US

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  • Message 18 of 22

Re:Feb 26 still no update

2020-03-16, 14:19 PM

@MattForumsMngr Still no Android 10 update on OPENMX and Latin America channels please do something (push the dev team or something please... I'm on December patch but there are people stuck even in November patch. Why would you give such a lame service to Latin America, I want (and really hope) to recieve the update in this next week... or even before the end of the month but put maximum effort on it please

 

Hi.

 

I expect movement this week for your region and all the others on this thread. The only question is the US owners complaining here. I will be checking your IMEIs so please put them in your profile. (Don't post here.)

 

Thanks,

 

  • Matt
Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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34 Posts

02-24-2020

CA

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  • Message 19 of 22

Re:Feb 26 still no update

2020-03-18, 12:36 PM

I look forward to movement this week. Thanks for the update. This channel (RETLA) is being left behind.

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34 Posts

02-24-2020

CA

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  • Posts: 34
  • Registered: ‎02-24-2020
  • Location: CA
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  • Message 20 of 22

Re:Feb 26 still no update

2020-03-19, 21:44 PM
Hmmmmm. Movement this week? I feel like this is not happening unless the update will be available tomorrow? I doubt it. Please don't provide timelines unless they are genuine.
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