Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

Motorola Community

motorola one Phonesmotorola one vision
All Forum Topics
Options

5 Posts

07-21-2021

Germany

8 Signins

40 Page Views

  • Posts: 5
  • Registered: ‎07-21-2021
  • Location: Germany
  • Views: 40
  • Message 11 of 18

Re:EU Firmware update QSAS30.62-33-17 has RUSSIAN change log in update tool!?

2021-07-22, 14:06 PM

hello,

just got up after nightwork -  big surprise from my Moto One Vision grrrr...: It´s newstarted my itself installed the "bulgarian patch" but still works fine.

Don´t know how this could happen. 

I think it´s necessary to contact the service however.

Has somebody the same problem with newstart?

Klaus

Reply
Options

2 Posts

07-22-2021

Germany

3 Signins

15 Page Views

  • Posts: 2
  • Registered: ‎07-22-2021
  • Location: Germany
  • Views: 15
  • Message 12 of 18

Re:EU Firmware update QSAS30.62-33-17 has RUSSIAN change log in update tool!?

2021-07-22, 18:15 PM

Hello,

 

i have the same problem on my One Vision. I haven wrote with Motorola Germany yesterday and they don't know the new update with ending .17 but she would ask the technical support if this is maybe brand new. But no reply until yet.

 

Are there any news here? Hope this isn't a malware.....

 

Greets Jessica

Reply
Options

2 Posts

07-22-2021

Germany

3 Signins

15 Page Views

  • Posts: 2
  • Registered: ‎07-22-2021
  • Location: Germany
  • Views: 15
  • Message 13 of 18

Re:EU Firmware update QSAS30.62-33-17 has RUSSIAN change log in update tool!?

2021-07-23, 9:02 AM

Good Morning. 

 

I have received a reply from Motorola and the Update should be okay...

 

Please See at the Pictures the reply only in German

Screenshot_20210723-104217~2.png
Reply
Answer
Options

6998 Posts

02-11-2016

United States of America

3429 Signins

86956 Page Views

  • Posts: 6998
  • Registered: ‎02-11-2016
  • Location: United States of America
  • Views: 86956
  • Message 14 of 18

Re:EU Firmware update QSAS30.62-33-17 has RUSSIAN change log in update tool!?

2021-07-23, 13:57 PM

Hello all, I apologize for this situation, it looks like a server translation thing on our end. I've escalated it. I can assure you the software update is legitimate and it will not impact anything on your phone, it is just part of the update notes that were incorrectly translated. 

 

I hope you understand and let me know if you have any questions.

 

Thanks,

Tom



Did someone help you today? Press the thumbs up icon on the bottom right to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

0 person found this solution to be helpful.

This helped me too

Reply
Options

17 Posts

12-22-2019

Germany

20 Signins

249 Page Views

  • Posts: 17
  • Registered: ‎12-22-2019
  • Location: Germany
  • Views: 249
  • Message 15 of 18

Re:EU Firmware update QSAS30.62-33-17 has RUSSIAN change log in update tool!?

2021-07-23, 16:34 PM
Thanks Tom, that is good to know!
Reply
Options

5 Posts

07-21-2021

Germany

8 Signins

40 Page Views

  • Posts: 5
  • Registered: ‎07-21-2021
  • Location: Germany
  • Views: 40
  • Message 16 of 18

Re:EU Firmware update QSAS30.62-33-17 has RUSSIAN change log in update tool!?

2021-07-25, 14:26 PM

Hello,

that are good news.I just wanted to contact Motorola Germany, but I think the problem ist solved.Thanks for your post.

Klaus

 

Reply
Options

3994 Posts

03-04-2016

India

1260 Signins

62425 Page Views

  • Posts: 3994
  • Registered: ‎03-04-2016
  • Location: India
  • Views: 62425
  • Message 17 of 18

Re:EU Firmware update QSAS30.62-33-17 has RUSSIAN change log in update tool!?

2021-07-26, 9:46 AM

@ Tobi59 wrote:

Hello,

that are good news.I just wanted to contact Motorola Germany, but I think the problem ist solved.Thanks for your post.

Klaus

 

Glad to know that, please don't hesitate to reach out to us if you have any further questions/concerns.

 

Regards

Sandip



Did someone help you today? Press the thumbs up icon on the bottom right to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Options

5 Posts

07-21-2021

Germany

8 Signins

40 Page Views

  • Posts: 5
  • Registered: ‎07-21-2021
  • Location: Germany
  • Views: 40
  • Message 18 of 18

Re:EU Firmware update QSAS30.62-33-17 has RUSSIAN change log in update tool!?

2021-07-26, 19:22 PM

Hello,

I hot some news from motorola Service.They told that the Update ist ok.You can see their answer in the follwing 2 Screenshots.

Greetings 

Klaus

Screenshot_20210726-170039.png Screenshot_20210726-170116.png
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms