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14 Posts

07-30-2019

UA

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  • Posts: 14
  • Registered: ‎07-30-2019
  • Location: UA
  • Views: 209
  • Message 1 of 2

HELP! Google Photo app issue

2020-02-14, 15:36 PM

Colleagues, trouble. I was already exhausted. Google Photos version 4.38.0.294240776, Android 10 Reteu. I take a picture, but it is not displayed in the gallery. But it can be seen that the program indexed it, because the account icon has a blue arrow and the words "preparing for upload".

 

But the sad thing is that it does not synchronize anything. I tried to clear the cache, delete the program data, and even update - then, in general, everything gets messy. It completely refuses to synchronize with the server. Even factory reset do not fix issue. 

Can anyone have any ideas ..? I would be very grateful for your help.

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14 Posts

07-30-2019

UA

37 Signins

209 Page Views

  • Posts: 14
  • Registered: ‎07-30-2019
  • Location: UA
  • Views: 209
  • Message 2 of 2

Re: HELP! Google Photo app issue

2020-02-17, 21:08 PM

Problem solved with factory reset and clean system  setup (without using backup).

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