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12-01-2017

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How to check if purchased one Vision phone is New one or Used One !!

2019-07-24, 19:35 PM

Need Some Urgent help to check if Phone i purchased ( Moto One Vision) is New or Used One.  Can anyone Provide information??

 

Thanks in advance.

 

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34 Posts

07-03-2019

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Re: How to check if purchased one Vision phone is New one or Used One !!

2019-07-25, 15:44 PM

Did it come sealed?

Did it have the original film on the screen with the specs on it?

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Re: How to check if purchased one Vision phone is New one or Used One !!

2019-07-25, 16:02 PM

Yes box had a Seal.

It has film but no specification on it. 

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Re: How to check if purchased one Vision phone is New one or Used One !!

2019-07-25, 16:10 PM

Think different regions have a different seal, mine had the battery capacity on it etc.

 

If it was sealed with a proper seal like circular you'll be fine.

 

Also it'll be brand new if you bought from a retailer x

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16 Posts

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Re: How to check if purchased one Vision phone is New one or Used One !!

2019-07-25, 16:13 PM

Is their any Techincal Way to check it  like some Code or some other way ? 

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17932 Posts

02-03-2016

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Re: How to check if purchased one Vision phone is New one or Used One !!

2019-07-25, 17:03 PM

 wrote:

Is their any Techincal Way to check it  like some Code or some other way ? 


Hi.

 

It's possible, but we would need more information.

  1. Where did you buy it?
  2. Why do you doubt that it's new?
  3. What day did you activate it?

Please update your profile with current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Thanks,

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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  • Message 7 of 16

Re: How to check if purchased one Vision phone is New one or Used One !!

2019-07-26, 6:21 AM

Thanks Matt. Please find below answers inline

 

  1. Where did you buy it? ==> From a ONline  Seller.
  2. Why do you doubt that it's new? ==> Does you mean to  say , why i doubth if its new or not.. If your question is same, Answer is --> When i open the seal of the box and started phone, it does not asked for phone configuration. Rather it Entered to Home Screen. This is not a Normal Behaviour. 
  3. What day did you activate it? ==> Two days back only

Some seller Do Fraud by selling Used Phone as New one and hence want to Validate it. Your help in the matter is higly Appreciated.

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17932 Posts

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  • Message 8 of 16

Re: How to check if purchased one Vision phone is New one or Used One !!

2019-07-26, 13:48 PM

 wrote:

Thanks Matt. Please find below answers inline

 

  1. Where did you buy it? ==> From a ONline  Seller.
  2. Why do you doubt that it's new? ==> Does you mean to  say , why i doubth if its new or not.. If your question is same, Answer is --> When i open the seal of the box and started phone, it does not asked for phone configuration. Rather it Entered to Home Screen. This is not a Normal Behaviour. 
  3. What day did you activate it? ==> Two days back only

Some seller Do Fraud by selling Used Phone as New one and hence want to Validate it. Your help in the matter is higly Appreciated.


Hi.

 

I would say you are right -- at the very least someone set it up previously. If you would give the IMEI as requested above I could see if it were ever activated. 

 

But under the circumstances, you will have to decide if a phone that has been set up needs to go back or not. If it's not been activated on a network, I guess that's something. 

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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16 Posts

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  • Message 9 of 16

Re: How to check if purchased one Vision phone is New one or Used One !!

2019-07-26, 14:10 PM
Thanks Matt

Can't i check by my own ?

Can you suggest, how i can give you IMEI number to check ?

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34 Posts

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GB

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  • Message 10 of 16

Re: How to check if purchased one Vision phone is New one or Used One !!

2019-07-26, 14:21 PM

Update your profile and add your IMEI in the section it says IMEI and then he can check.

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