Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

Motorola Community

motorola one Phonesmotorola one vision
All Forum Topics
Options

64 Posts

02-28-2020

India

41 Signins

285 Page Views

  • Posts: 64
  • Registered: ‎02-28-2020
  • Location: India
  • Views: 285
  • Message 31 of 42

Re:Idea, Vodafone & Airtel (India) says that Motorola One Vision does not support their version of VOLTE

2020-09-23, 11:29 AM
Please note this problem was not there when this handset was running on Android version 9.This problem started only after upgrading the device to android version 10.
Reply
Options

2975 Posts

04-04-2018

India

396 Signins

27540 Page Views

  • Posts: 2975
  • Registered: ‎04-04-2018
  • Location: India
  • Views: 27540
  • Message 32 of 42

Re:Idea, Vodafone & Airtel (India) says that Motorola One Vision does not support their version of VOLTE

2020-09-24, 11:09 AM

Hi All,

 

Motorola One Vision is designed to support Airtel and Vodafone VoLTE. Thanks for reporting this. Please update your profile with the current phone, carrier, and the IMEI number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

 

If you need a reference in updating your profile, please click this link - https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Also, kindly share your region and postal codes.

 

Regards,

Suman



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Options

37 Posts

09-28-2016

India

445 Signins

3466 Page Views

  • Posts: 37
  • Registered: ‎09-28-2016
  • Location: India
  • Views: 3466
  • Message 33 of 42

Re:Idea, Vodafone & Airtel (India) says that Motorola One Vision does not support their version of VOLTE

2020-09-24, 13:48 PM
As usual old replies from motorola side.motorola always says vodafone volte support in one vision and vodafone says vi volte doesn't support in one vision.this issues I am facing from last 1year when I was bought one vision. And recently when I was talked to Costomer care via mail they both of them said me same answers.thats soo funny R8!!. Between motorola and vodafone we the consumers looks like a donkey.
Shahjad Quadri
Reply
Options

64 Posts

02-28-2020

India

41 Signins

285 Page Views

  • Posts: 64
  • Registered: ‎02-28-2020
  • Location: India
  • Views: 285
  • Message 34 of 42

Re:Idea, Vodafone & Airtel (India) says that Motorola One Vision does not support their version of VOLTE

2020-09-24, 15:06 PM
Suman/Matt, Could you please ask Airtel and Vodafone to update their site if Moto One vision Supports VOLTE.
Reply
Options

2975 Posts

04-04-2018

India

396 Signins

27540 Page Views

  • Posts: 2975
  • Registered: ‎04-04-2018
  • Location: India
  • Views: 27540
  • Message 35 of 42

Re:Idea, Vodafone & Airtel (India) says that Motorola One Vision does not support their version of VOLTE

2020-09-25, 11:05 AM

@ Motoupdate wrote:
 

Suman/Matt,Could you please ask Airtel and Vodafone to update their site if Moto One vision Supports VOLTE.

 

Yes, I have already contacted our concerned team (India) regarding this. 

 

Regards,

Suman



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Options

37 Posts

09-28-2016

India

445 Signins

3466 Page Views

  • Posts: 37
  • Registered: ‎09-28-2016
  • Location: India
  • Views: 3466
  • Message 36 of 42

Re:Idea, Vodafone & Airtel (India) says that Motorola One Vision does not support their version of VOLTE

2020-10-02, 16:39 PM
But no improvement in this matter. Today at early evening I got a call from Vodafone costumer service and they still said that moto one vision doesn't support our Vodafone volte. This is soo pathetic condition. Same Copy paste answers from last 1year when I was bought one vision
Shahjad Quadri
Reply
Options

64 Posts

02-28-2020

India

41 Signins

285 Page Views

  • Posts: 64
  • Registered: ‎02-28-2020
  • Location: India
  • Views: 285
  • Message 37 of 42

Re:Idea, Vodafone & Airtel (India) says that Motorola One Vision does not support their version of VOLTE

2020-10-03, 5:29 AM

Hi Shahzad,

 

Please do not waste your time and energy by calling Vodafone customer care number. However, Volte services are enabled automatically if the handset and operator both support Volte Services. But this is not happening in the moto one vision device due to some software issue and the same is not addressed by the Motorola Software Team after reporting the issue by the different moto one vision users from different regions for the last 1.5 years + they just providing a security patch to this device without addressing other problems of the device. 

 

If you want to use Vodafone VoLTE services, then you have to send an email to the Appellate team of Vodafone at this email id appellate.delhi@vodafoneidea.com with a request to activate Volte services for your number from backend and if you belong to any other circle then you have to search for the correct email id for your circle from the Vodafone website.

 

After your mail, the Vodafone network team will enable Volte flag forcefully from their backend system for your number, after which you will able to use Volte in your phone with lots of Network problems.

 

Please see the attached screenshot of the email received from the Vodafone Appellate Team when I escalate the matter to them and they activate Volte from the backend.

 

 

Refer to my below article which shows what problem I faced after Vodafone activated Volte forcibly from the backend.

 

 

https://forums.lenovo.com/t5/motorola-one-vision/Vodafone-India-VoLTE-is-not-working-properly-Actual-behavior-Network-fallback-to-3G-Moto-1-Vision/m-p/5021015 

Reply
Options

37 Posts

09-28-2016

India

445 Signins

3466 Page Views

  • Posts: 37
  • Registered: ‎09-28-2016
  • Location: India
  • Views: 3466
  • Message 38 of 42

Re:Idea, Vodafone & Airtel (India) says that Motorola One Vision does not support their version of VOLTE

2020-10-03, 18:07 PM
In my Vodafone number already vi volte is activated and it was from last 1year .but unfortunately I bought one vision and after that vi volte is gone or you say it's not supported.so that's why I am continuously asked for volte in one vision to Moto and Vodafone.
Shahjad Quadri
Reply
Options

37 Posts

09-28-2016

India

445 Signins

3466 Page Views

  • Posts: 37
  • Registered: ‎09-28-2016
  • Location: India
  • Views: 3466
  • Message 39 of 42

Re:Idea, Vodafone & Airtel (India) says that Motorola One Vision does not support their version of VOLTE

2020-10-12, 6:09 AM

What happened mam!! No results till now? 

Shahjad Quadri
Reply
Options

26 Posts

05-18-2019

India

61 Signins

395 Page Views

  • Posts: 26
  • Registered: ‎05-18-2019
  • Location: India
  • Views: 395
  • Message 40 of 42

Re:Idea, Vodafone & Airtel (India) says that Motorola One Vision does not support their version of VOLTE

2020-12-19, 7:06 AM

Hi matt,

 

When will moto one vision support airtel WiFi calling. It already does support airtel volte. 

 

Please advise.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms