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13 Posts

07-05-2019

PL

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Moto Camera + AR

2019-09-04, 5:34 AM

Hello.
At home I have 2 MOV (MotorolaOneVision). On my about a week ago there was a Motorola Camera Content update that added AR to the camera in filming mode. This is called AR stickers. You can add animated elements to the filmed image in the real time like monsters, swimmers, characters to the content of the image. A very interesting option. However, the other phone does not have this option and there is no such update available for it. MotoCamera2 APK version is the same.
What could be the reason that a second identical phone does not have this option?

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17892 Posts

02-03-2016

US

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Re: Moto Camera + AR

2019-09-04, 21:51 PM

 wrote:

Hello.
At home I have 2 MOV (MotorolaOneVision). On my about a week ago there was a Motorola Camera Content update that added AR to the camera in filming mode. This is called AR stickers. You can add animated elements to the filmed image in the real time like monsters, swimmers, characters to the content of the image. A very interesting option. However, the other phone does not have this option and there is no such update available for it. MotoCamera2 APK version is the same.
What could be the reason that a second identical phone does not have this option?


Hi.

 

The most likely possibility is that your Google apps are not fully updated. Those have to be fully up to date before the AR app can update. Can you check to see that all your apps are up to date?

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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24 Posts

09-05-2019

BE

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Re: Moto Camera + AR

2019-09-05, 7:05 AM

Same problem, fully updated.
- Google Play Services for AR version 1.11.190715186 (updated 28/8)
- Moto Camera Content version 1.0.4.3 (updated 29/8)
- Moto Camera 2 version 7.2.57.7-hallasan (updated 23/8)
Running PSAS29.137-17-4 August security patch (reteu)

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Re: Moto Camera + AR

2019-09-05, 18:37 PM

 wrote:

Same problem, fully updated.
- Google Play Services for AR version 1.11.190715186 (updated 28/8)
- Moto Camera Content version 1.0.4.3 (updated 29/8)
- Moto Camera 2 version 7.2.57.7-hallasan (updated 23/8)
Running PSAS29.137-17-4 August security patch (reteu)


Thanks.

 

Could you possibly post a screenshot of the modes screen? We'd also like to know which versions of the "Google Lens" and "ARCore" apps you have installed.

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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24 Posts

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BE

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Re: Moto Camera + AR

2019-09-05, 18:58 PM

- Google Lens version 1.7.190611059 (updated 8/8)
- ARCore was renamed to "Google Play Services for AR" (version 1.11.190715186)

Screenshot from my Motorola One Vision taken just before posting:

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13 Posts

07-05-2019

PL

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Re: Moto Camera + AR

2019-09-05, 19:06 PM

 

My screen with AR

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18 Posts

08-16-2019

FI

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Re: Moto Camera + AR

2019-09-05, 20:38 PM

Odd, I have the exact same versions of the apps listed as user Moaki, yet my phone has the AR mode available.

"A dirty mind is its own reward."
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12 Posts

11-18-2016

SK

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Re: Moto Camera + AR

2019-09-09, 19:32 PM

Could you tell us what Moto camera version do you have? Also google play services arcore version?

I don't know how it's this possible that someone has ar feature and someone doesn't. 

I don't see this in my camera app

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9 Posts

08-08-2019

PL

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Re: Moto Camera + AR

2019-09-09, 21:45 PM

Hi guys,

 

Solved this issue right now. Didnt even noticed that I was missing something :) 

Reinstalled AR Services and opened Google Lenses once.

Then, I cleared all data from Moto Camera app and voila - now it works :)

 

Best Regards,

Jacek

 

 

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24 Posts

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BE

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Re: Moto Camera + AR

2019-09-10, 7:13 AM

Confirmed working after clearing cache&User data from camera app.

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