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Michalk73
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Posts: 12
Registered: ‎07-05-2019
Location: PL
Views: 1,163
Message 1 of 12

Moto Camera + AR

Hello.
At home I have 2 MOV (MotorolaOneVision). On my about a week ago there was a Motorola Camera Content update that added AR to the camera in filming mode. This is called AR stickers. You can add animated elements to the filmed image in the real time like monsters, swimmers, characters to the content of the image. A very interesting option. However, the other phone does not have this option and there is no such update available for it. MotoCamera2 APK version is the same.
What could be the reason that a second identical phone does not have this option?

Administrator
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Location: US
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Message 2 of 12

Re: Moto Camera + AR


@Michalk73 wrote:

Hello.
At home I have 2 MOV (MotorolaOneVision). On my about a week ago there was a Motorola Camera Content update that added AR to the camera in filming mode. This is called AR stickers. You can add animated elements to the filmed image in the real time like monsters, swimmers, characters to the content of the image. A very interesting option. However, the other phone does not have this option and there is no such update available for it. MotoCamera2 APK version is the same.
What could be the reason that a second identical phone does not have this option?


Hi.

 

The most likely possibility is that your Google apps are not fully updated. Those have to be fully up to date before the AR app can update. Can you check to see that all your apps are up to date?

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
Moaki
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Posts: 24
Registered: ‎09-04-2019
Location: BE
Views: 1,071
Message 3 of 12

Re: Moto Camera + AR

Same problem, fully updated.
- Google Play Services for AR version 1.11.190715186 (updated 28/8)
- Moto Camera Content version 1.0.4.3 (updated 29/8)
- Moto Camera 2 version 7.2.57.7-hallasan (updated 23/8)
Running PSAS29.137-17-4 August security patch (reteu)

Administrator
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Posts: 17,601
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Message 4 of 12

Re: Moto Camera + AR


@Moaki wrote:

Same problem, fully updated.
- Google Play Services for AR version 1.11.190715186 (updated 28/8)
- Moto Camera Content version 1.0.4.3 (updated 29/8)
- Moto Camera 2 version 7.2.57.7-hallasan (updated 23/8)
Running PSAS29.137-17-4 August security patch (reteu)


Thanks.

 

Could you possibly post a screenshot of the modes screen? We'd also like to know which versions of the "Google Lens" and "ARCore" apps you have installed.

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
Moaki
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Posts: 24
Registered: ‎09-04-2019
Location: BE
Views: 1,006
Message 5 of 12

Re: Moto Camera + AR

- Google Lens version 1.7.190611059 (updated 8/8)
- ARCore was renamed to "Google Play Services for AR" (version 1.11.190715186)

Screenshot from my Motorola One Vision taken just before posting:
Screenshot_20190905-204716.png

Michalk73
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Posts: 12
Registered: ‎07-05-2019
Location: PL
Views: 997
Message 6 of 12

Re: Moto Camera + AR

Screenshot_20190905-210004.png

 

My screen with AR

DamtheMan
Blue Screen Again
Posts: 15
Registered: ‎08-16-2019
Location: FI
Views: 986
Message 7 of 12

Re: Moto Camera + AR

Odd, I have the exact same versions of the apps listed as user Moaki, yet my phone has the AR mode available.

"A dirty mind is its own reward."
vlado153
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Posts: 12
Registered: ‎11-18-2016
Location: SK
Views: 875
Message 8 of 12

Re: Moto Camera + AR

Could you tell us what Moto camera version do you have? Also google play services arcore version?

I don't know how it's this possible that someone has ar feature and someone doesn't. 

I don't see this in my camera app

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Qrop
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Posts: 6
Registered: ‎08-08-2019
Location: PL
Views: 862
Message 9 of 12

Re: Moto Camera + AR

Hi guys,

 

Solved this issue right now. Didnt even noticed that I was missing something Smiley Happy 

Reinstalled AR Services and opened Google Lenses once.

Then, I cleared all data from Moto Camera app and voila - now it works Smiley Happy

 

Best Regards,

Jacek

 

 

Moaki
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Posts: 24
Registered: ‎09-04-2019
Location: BE
Views: 836
Message 10 of 12

Re: Moto Camera + AR

Confirmed working after clearing cache&User data from camera app.

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