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8 Posts

07-21-2019

Netherlands

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Motorola one vision turbo power not working

2019-12-23, 17:34 PM

The Motorola turbo power was working fine after a few weeks ago, I realized that whenever I charged my phone, it charged much slower and the turbo power notification on the bottom of the screen was no longer there. I have only used the stock charger and checked with someone else's (with the same Motorola charger version that supports turbo power) to see if my charger was just defective but nothing changed. I also highly doubt something like dust damaged my charging port since my phone case protects it. I am pretty sure the latest update has something to do with this problem and I would be very happy if you could come up with a solution for this. Thank you :)

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5 Posts

07-31-2019

Poland

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Re: Motorola one vision turbo power not working

2019-12-23, 21:31 PM

I've had the same issue after update. Try to reboot phone. It helped me.

Pity that updates are causing this problem thought. 

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20127 Posts

02-03-2016

United States of America

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Re: Motorola one vision turbo power not working

2019-12-23, 18:20 PM

 wrote:

The Motorola turbo power was working fine after a few weeks ago, I realized that whenever I charged my phone, it charged much slower and the turbo power notification on the bottom of the screen was no longer there. I have only used the stock charger and checked with someone else's (with the same Motorola charger version that supports turbo power) to see if my charger was just defective but nothing changed. I also highly doubt something like dust damaged my charging port since my phone case protects it. I am pretty sure the latest update has something to do with this problem and I would be very happy if you could come up with a solution for this. Thank you :)


Hi.

 

I guess it's possible, but I doubt it's the update. If you have tried it in different wall sockets, etc., then my first guess would be that the charger itself may have a problem. Let me see if we can help with that.

 

At this point, you never see the little "Turbocharging" message, right?

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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8 Posts

07-21-2019

Netherlands

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Re: Motorola one vision turbo power not working

2019-12-23, 18:44 PM
Hi Matt, thanks for the reply,

See I thought there was a problem with the charger but I tried charging my phone with multiple Motorola chargers which were all identical and the problem remained...

Yes the turbocharging message doesn't pop up anymore.
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5 Posts

07-31-2019

Poland

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Re: Motorola one vision turbo power not working

2019-12-23, 21:31 PM

I've had the same issue after update. Try to reboot phone. It helped me.

Pity that updates are causing this problem thought. 

1 person found this solution to be helpful.

This helped me too

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8 Posts

07-21-2019

Netherlands

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  • Message 5 of 9

Re: Motorola one vision turbo power not working

2019-12-23, 22:24 PM

Wow a reboot did the job! Weird that I tried this before and it didn't work last time but when I tried again this time it worked! :/

Thanks a lot :)

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5 Posts

12-05-2012

Netherlands

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Re:Motorola one vision turbo power not working

2021-04-24, 6:25 AM

The Motorola turbo power was working fine until a few weeks ago, I realized that whenever I charged my phone, it charged much slower and the turbo power notification on the bottom of the screen was no longer there. I have only used the stock charger and checked with someone else's (with the same Motorola charger version that supports turbo power) to see if my charger was just defective but nothing changed. I also highly doubt something like dust damaged my charging port since my phone case protects it. I am pretty sure the latest update, dated April 1st has something to do with this problem. I saw this problem happened before so I tried the given solution of rebooting my phone severall times, this didn't help unfortunately. I'd appreciate it if you could come up with a solution for this. Many thanks in advance. Kind regards from the Netherlands.

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4306 Posts

03-04-2016

India

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Re:Motorola one vision turbo power not working

2021-04-27, 5:25 AM

@ Khitho wrote:

The Motorola turbo power was working fine until a few weeks ago, I realized that whenever I charged my phone, it charged much slower and the turbo power notification on the bottom of the screen was no longer there. I have only used the stock charger and checked with someone else' (with the same Motorola charger version that supports turbo power) to see if my charger was just defective but nothing changed. I also highly doubt something like dust damaged my charging port since my phone case protects it. I am pretty sure the latest update, dated April 1st has something to do with this problem. I saw this problem happened before so I tried the given solution of rebooting my phone severall times, this didn' help unfortunately. I' appreciate it if you could come up with a solution for this. Many thanks in advance. Kind regards from the Netherlands.

Hi, 

 

Thank you for reaching out and sorry to know about this, can you test in Safe Mode and let me know if it behaves the same? Safe Mode will start the device without third-party applications running. To boot into Safe Mode, press the physical power key, touch and hold Power off, touch OK when Reboot to Safe Mode appears. Restart the device to get out of Safe Mode. 

 

Regards

Sandip



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5 Posts

12-05-2012

Netherlands

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  • Message 8 of 9

Re:Motorola one vision turbo power not working

2021-05-28, 17:30 PM

Dear Sandip,

 

Sorry for the delayed reply due to illness.

 

In save mode I'm having the same problem, the phone is not charging in turbo power, unfortunately.

Last time I cured this by rebooting the phone and it immediately started to turbocharge again, now it's not, unfortunately.

I'll keep on trying, if you have any other advice for me I'd be happy to hear it.

 

Many thanks in advance with kind regards from the Netherlands,

 

Jessy

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4306 Posts

03-04-2016

India

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Re:Motorola one vision turbo power not working

2021-05-31, 5:50 AM

@ Khitho wrote:

Dear Sandip,

 

Sorry for the delayed reply due to illness.

 

In save mode I' having the same problem, the phone is not charging in turbo power, unfortunately.

Last time I cured this by rebooting the phone and it immediately started to turbocharge again, now it' not, unfortunately.

I' keep on trying, if you have any other advice for me I' be happy to hear it.

 

Many thanks in advance with kind regards from the Netherlands,

 

Jessy

Hi, 

 

Thank you for writing us back, can you please try to check with any other Turbochargers to see if that helps. 

 

Regards

Sandip



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