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10-27-2019

BR

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OEM unlocked is greyed out

2019-10-27, 4:01 AM

I'm proceeding to unlock my one vision's bootloader. Everything went fine as far as the motorola tutorial goes, however, I'm unable to select oem unlock under developer settings. I'm sure that the phone is unlockable; it's a retail model and the motorola website has sent me the unlock code already. I've tried factory resetting to no avail as well.

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17986 Posts

02-03-2016

US

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Re: OEM unlocked is greyed out

2019-10-30, 13:23 PM

 wrote:

I'm proceeding to unlock my one vision's bootloader. Everything went fine as far as the motorola tutorial goes, however, I'm unable to select oem unlock under developer settings. I'm sure that the phone is unlockable; it's a retail model and the motorola website has sent me the unlock code already. I've tried factory resetting to no avail as well.


Hi.

 

Let me look into this. Please update your profile with current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well. Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Can you confirm that you followed the directions here?

 

Thanks,

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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