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22 Posts

12-03-2019

BE

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Re:Pairing with Google Wear OS Watch / Shortcut to google weather / Weather info next to date

2020-05-10, 16:26 PM

FYI:  

after Motorola board swap / still same BT pairing issue.

after 3rd focus repair ... Motorola decide it is a WEAR OS problem.

so, no money back , no compensation.

 

Anyway, I wish to thank Annelies (Motorola & Lenovo Customer Support https://www.motorola.com/nl/home ) for her help & motivation. (Dutch email conversation)

This is something we can't say about the "silence" of the mods on this forum :-(

 

FYI: 

same BT pairing issue with Skagen Falster 3 smar**bleep**ch.

 

IMHO it is caused by the Samsung chipset Exynos 9609  , also used in Motorola One Vision ;-)

Just have look and count the devices on this site with a Exynos chipset ;-)

https://support.google.com/wearos/thread/2064650?hl=en

 

 

So, I have to buy a new smartphone ... any guarantee which chipset would work with Wear OS  ???

Guess I have to go for a Qualcomm® Snapdragon processor   ... because , no BT pairing issues with the Xiaomi Mi A1 - A 2 (both  Snapdragons ) and NO Snapdragon issues found on the Wear OS forum (link above).

 

 

 

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44 Posts

11-08-2019

NL

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Re:Pairing with Google Wear OS Watch / Shortcut to google weather / Weather info next to date

2020-05-11, 7:37 AM
Had some similar message, it's third party fault.... I asked because of Samsung soc? They won't reply on that. Motorola made an phone what isn't working normally, they must take the responsibility or make Samsung part of it. Leaving us with an faulty phone is unfair! Here they still didn't reply on refund, but they need to! It's a Motorola phone!
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2 Posts

05-15-2020

US

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Re:Pairing with Google Wear OS Watch / Shortcut to google weather / Weather info next to date

2020-05-15, 13:11 PM
Hi, I am happy that I found this thread. I am not alone. I bought my One Vision recently but Bluetooth and Smart Lock won't work as it should. As it doesn't look like I am going to get a solution, I will try to return the Phone.
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2 Posts

05-15-2020

US

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Re:Pairing with Google Wear OS Watch / Shortcut to google weather / Weather info next to date

2020-05-15, 13:28 PM
By the way. Dear Motorola. This is no Google issue. This is my third Android One phone with my Smar**bleep**ch. All with Android 9 or 10. Never experienced any problems like this. So it is definitely an Motorola issue.
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22 Posts

12-03-2019

BE

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Re:Pairing with Google Wear OS Watch / Shortcut to google weather / Weather info next to date

2020-05-17, 6:56 AM
Hi Matt, In this case, Motorola should advertising: Motorola One Vision - NOT WearOS approved. Motorola One Vision - NOT WearOS certified.
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22 Posts

12-03-2019

BE

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Re:Pairing with Google Wear OS Watch / Shortcut to google weather / Weather info next to date

2020-05-17, 15:42 PM
Hi. I know this is frustrating, but we do think this is a Google issue and we have reported it. See here: https://support.google.com/wearos/thread/2064650?hl=en We can try again to raise it, but a fix likely needs to come from Google. -Matt If so, then PLEASE raise it Matt, raise it. It's a question of 250 € To buy or not to buy a new smartphone. Fossil has done his part, they have send a replacement watch ... but with the same BT issue. So it's all in your hands.
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44 Posts

11-08-2019

NL

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Re:Pairing with Google Wear OS Watch / Shortcut to google weather / Weather info next to date

2020-05-18, 15:41 PM
Yeah! Fossils after sale was great! Unfortunately it wasn't their problem. Why is the aftersales of Motorola just crap? They sell this phone, theire problem! Please take responsibility!!!!!!!!
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44 Posts

11-08-2019

NL

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Re:Pairing with Google Wear OS Watch / Shortcut to google weather / Weather info next to date

2020-06-18, 21:15 PM
Came here to say goodbye! Goodbye, goodbye! Motorola doesn't care about this problem! They left you behind with an faulty phone and say it isn't there problem! You bought is faulty out of the store, offcourse it's their problem!!! But never mind, gladly the Dutch Motorola cares a lot more about their costumers!!! Wish the whole Motorola company are like them. There where searching for solutions, and after a year of trouble and Motorola says she ain't ganna do anything they stept in and gave me a new phone! They care about there sellers, and they also said it's not good.... please Lenovo, take those people as CEO's! Maybe you have luck then in the future! No more pairings requests!!!!!! YEASAssAAaaHHHHHH!!!!!!
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22 Posts

12-03-2019

BE

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Re:Pairing with Google Wear OS Watch / Shortcut to google weather / Weather info next to date

2020-06-19, 5:59 AM
You say it right @Rolf23 all credit goes to the dutch customer service. Ultimately the bad phone given to my wife and bought a new one , indeed another brand , REALME 6. End of the story of Lenova Community "helpdesk" .... it sucks ;-)
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76 Posts

06-22-2017

AR

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Re:Pairing with Google Wear OS Watch / Shortcut to google weather / Weather info next to date

2020-06-29, 12:20 PM

Hi, I have the same problem. My new Moto One Vision lost bluetooth connection with my Fossil Q Explorist Gen 4. Sometimes lost the BT connection. Some times the phone lost the device connected. It's a very bad problem, the phone it's a new one. What can I do to resolve it?

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