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58 Posts

11-08-2019

NL

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  • Message 21 of 118

Re: Pairing with Google Wear OS Watch / Shortcut to google weather / Weather info next to date

2019-11-08, 12:56 PM

Here the same problem already a long time!

Didn't find this post, but went in a long conversation with Fossil, and Wear OS. They have all of my big reports and stuff, need to send it again to you guys? They made the conclusion the watch was not good, and they even shipped a new one. So problem exist with a gen 4 and gen 5 watch of fossil.

 

Resseted everything, watch disconnected every time en won't reconnect automatically. Tried with watch back on my Moto G5 plus and was working great again.

 

Please come with solution

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58 Posts

11-08-2019

NL

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  • Message 22 of 118

Re: Pairing with Google Wear OS Watch / Shortcut to google weather / Weather info next to date

2019-11-10, 13:49 PM

Send a bug report today!

 

Edit: and a second one. Please verify you received it.

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19242 Posts

02-03-2016

US

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  • Message 23 of 118

Re: Pairing with Google Wear OS Watch / Shortcut to google weather / Weather info next to date

2019-11-14, 15:32 PM

 wrote:

Send a bug report today!

 

Edit: and a second one. Please verify you received it.


Got it, thanks!

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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58 Posts

11-08-2019

NL

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  • Message 24 of 118

Re: Pairing with Google Wear OS Watch / Shortcut to google weather / Weather info next to date

2019-11-14, 16:06 PM

Great, hoping on a quick solution!

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58 Posts

11-08-2019

NL

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  • Message 25 of 118

Re: Pairing with Google Wear OS Watch / Shortcut to google weather / Weather info next to date

2019-12-02, 7:57 AM

Is there already an solution?

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22 Posts

12-03-2019

BE

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  • Message 26 of 118

Re: Pairing with Google Wear OS Watch / Shortcut to google weather / Weather info next to date

2019-12-03, 9:57 AM

Hi there,

New to this forum , so have discuss this by email with Support.

"Annelies, from Motorola & Lenovo Customer Support"  https://www.motorola.com/nl/home 

My case: re-connectiong asked every time when I'am out of BT range /  with my Fossil Gen 5 watch.

 

btw, they send me the same bluetooth procedure (translation in dutch) to solve the BT re-connection  ... but didn't help.

so they asked for the BT-LOG Bug report files ... send ( saved in mydrive / links send)  ... and now waiting.

indeed ,still not solveld with the november update.

 

FYI the kind answer: (sorry it's in Dutch)

 

Referentienummer: 191015-004993

Geachte Phil,

Vriendelijk bedankt voor uw contact met Moto & Lenovo Klantenservice.

Er is inmiddels bij ons bekend geworden dat Motorola er naar streeft het probleem op te lossen in een toekomstige update. Wanneer dit gaat zijn is helaas niet bekend.
 
Er zijn verder momenteel geen andere mogelijkheden het probleem op te lossen. We hopen dat we het probleem snel mogen oplossen wanneer deze update uitkomt. Er is nog niet bekend wanneer dit gaat zijn.
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58 Posts

11-08-2019

NL

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  • Message 27 of 118

Re: Pairing with Google Wear OS Watch / Shortcut to google weather / Weather info next to date

2019-12-03, 10:01 AM
Hmmm strange, here also Dutch. It's an big and really annoying bug! On a new phone, now with 3 users with this problem on the forum it should be fixed in a short time. It's already happening since the release of the phone.... Think they should give a clear answer with a date.
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9 Posts

07-25-2019

DE

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  • Message 28 of 118

Re: Pairing with Google Wear OS Watch / Shortcut to google weather / Weather info next to date

2019-12-03, 10:10 AM

Still sooo annoying. Hoping for Android 10!

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22 Posts

12-03-2019

BE

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  • Message 29 of 118

Re: Pairing with Google Wear OS Watch / Shortcut to google weather / Weather info next to date

2019-12-04, 9:11 AM

Guess the main problem is we are on "Android One" program ... before receiving a update, all fixes need to be valuated by big boss Google.

If Google is agree , the company Motorola/Lenova  , may include the fix into the monthly "security update" ...

 

We had in the past similar issues with Xiaomi ( Mi A1 , also android one ) ... after all, they fixed it ... but yes , waiting waiting every month fingers crossed.

Also with Xiaomi TV Box , many people asked for a downgrade to fix a wifi problem (after forced to update the box ) ... but refused by Google.

 

 

@Motorola @Lenova  let's HOPE for a quick release of the next update(s) to fix the connection problems ( we are NOT alone).

Greetz,

Phil. from Belgium

 

 

 

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58 Posts

11-08-2019

NL

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  • Message 30 of 118

Re: Pairing with Google Wear OS Watch / Shortcut to google weather / Weather info next to date

2019-12-12, 8:44 AM

https://motorola-global-en-roe.custhelp.com/app/answers/prod_answer_detail/a_id/146594

 

Shall it be? No security update only connection stability and touchscreen stability.

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