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42 Posts

03-15-2017

CO

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Retla Channel still in November security update

2020-03-04, 2:23 AM
Still at NOVEMBER 2019 security update in retla channel. I really don't have any more words to say....
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23 Posts

11-14-2019

CA

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Re:Retla Channel still in November security update

2020-03-04, 4:23 AM
Yea it seems that Motorola has abandoned retla, it takes them forever to update the phone
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33 Posts

02-24-2020

CA

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  • Message 3 of 21

Retla Channel still in November security update

2020-03-04, 17:52 PM
And we still don't even know if we are ever going to get an update? Why would this channel be several months behind the others? No one from Motorola has come forward to assure RETLA users that an update is coming so it's easy to feel like they have abandoned us. Having a less than one year old phone that is almost 4 months late on security updates is unacceptable - not to mention an Android One phone. Will someone from Motorola please assure us that RETLA is going to get an update soon? Or tell us if it has indeed been abandoned? While I doubt it has been abandoned, nothing has been said to lead us to believe otherwise.
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6 Posts

12-10-2019

US

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  • Message 4 of 21

Re:Retla Channel still in November security update

2020-03-05, 3:46 AM
Retla isint Moto's main target expect the update In april
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33 Posts

02-24-2020

CA

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  • Message 5 of 21

Re:Retla Channel still in November security update

2020-03-05, 13:37 PM

At this rate, you could be right. This would make the security of the phone about 6 months behind - beyond unacceptable for a phone that hasn't even been out a year yet. Seeing as there is no official response from Motorola on the matter, time to move to another phone manufacturer. Looking for a decent budget phone equivalent to the Vision (not Moto) - any suggestions? Updates are very important for me.

 

Thanks.

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23 Posts

11-14-2019

CA

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  • Message 6 of 21

Re:Retla Channel still in November security update

2020-03-05, 15:39 PM
Google Pixel 3A, or wait for pixel 4a in IO this year
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17978 Posts

02-03-2016

US

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  • Message 7 of 21

Re:Retla Channel still in November security update

2020-03-05, 15:57 PM

Hi.

 

Thanks for reporting. We are looking into this.

 

If you are on this November patch, please update your profile with current phone, carrier and serial number -- this will help me investigate. Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943 

 

Thanks.

 

  • Matt
Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!

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33 Posts

02-24-2020

CA

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  • Message 8 of 21

Re:Retla Channel still in November security update

2020-03-05, 17:35 PM
Thank you - I already have my phone information in my profile - including IMEI. Let me know if you need anything else.
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23 Posts

11-14-2019

CA

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  • Message 9 of 21

Re:Retla Channel still in November security update

2020-03-05, 19:14 PM
I've updated my IMEI in that page.
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23 Posts

11-14-2019

CA

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  • Message 10 of 21

Re:Retla Channel still in November security update

2020-03-05, 19:18 PM
Matt here are some photos of RETLA phones, I've included the build numbers in it.
Screenshot_20200305-141620.png Screenshot_20200305-141625~2.png
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