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55 Posts

06-28-2017

India

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Screen text Moto one vision

2020-10-11, 9:57 AM

See the image while charging device and below turbo power text half broken

Screenshot_20201010-123804~2.png
Sai
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64 Posts

02-28-2020

India

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  • Message 2 of 20

Re:Screen text Moto one vision

2020-10-12, 5:01 AM

Please try changing the wallpaper and confirm back.

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55 Posts

06-28-2017

India

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Re:Screen text Moto one vision

2020-10-13, 15:17 PM

Please look into it and solve and also persist even after restart.

Screenshot_20201013-204306~2.png
Sai
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2975 Posts

04-04-2018

India

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Re:Screen text Moto one vision

2020-10-15, 10:06 AM

@ Saikumar69 wrote:
 

 

Please look into it and solve and also persist even after restart.

 

 

Hi,

 

Thanks for reporting this and sharing the images. I would like to know if this is impacting the device? Please confirm.

 

Also, under Display, try changing the Display and Font Size. Then keep it as default. Let me know how it goes.

 

I will be waiting for your response.

 

Regards,

Suman



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55 Posts

06-28-2017

India

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  • Posts: 55
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  • Message 5 of 20

Re:Screen text Moto one vision

2020-10-15, 15:02 PM

No impact to device , but there much touch problem when device is under pressure  and I have changed display and font size , the same issue persist. Below image 

Screenshot_20201015-202927~2.png
Sai
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55 Posts

06-28-2017

India

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  • Posts: 55
  • Registered: ‎06-28-2017
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  • Message 6 of 20

Re:Screen text Moto one vision

2020-10-19, 13:09 PM

Agent suman can you please respond to the issue.

Sai
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19826 Posts

02-03-2016

United States of America

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  • Message 7 of 20

Re:Screen text Moto one vision

2020-10-19, 18:46 PM

@ Saikumar69 wrote:
 

 

Agent suman can you please respond to the issue.

 

Hi.

 

We've tried every kind of setting we can think of, but we can't reproduce this odd cut-off of the text. 

 

It sounds like it is only cosmetic, so that's positive. But I understand that it is annoying. Our apologies for that.

 

We've tried all the solutions that come to mind. The only thought that remains is to do a factory data reset, without restore, and setting the phone up from scratch. In that way you may be able to spot the setting or item or change that triggers this. Or, it may not return.

 

You mentioned issues with touch. If you have more to say about that, please let us know.

 

Apologies that we can't easily resolve this issue.

 

-Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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55 Posts

06-28-2017

India

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689 Page Views

  • Posts: 55
  • Registered: ‎06-28-2017
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  • Message 8 of 20

Re:Screen text Moto one vision

2020-10-20, 7:43 AM

Dear sir , 

Thank you for replying , it seems you couldn't solve the problem and option is factory reset , sorry sir I couldn't perform factory reset because it's seems like every problem I get , option is factory reset soo It's not the solution and you could try fixing by an update.

Soo I do feel like waste of time sharing issue in motorola forums .

Thank you for customer satisfaction. 

Sai
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2975 Posts

04-04-2018

India

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Re:Screen text Moto one vision

2020-10-20, 10:34 AM

@ Saikumar69 wrote:
 

 

Dear sir , 

Thank you for replying , it seems you couldn't solve the problem and option is factory reset , sorry sir I couldn't perform factory reset because it's seems like every problem I get , option is factory reset soo It's not the solution and you could try fixing by an update.

Soo I do feel like waste of time sharing issue in motorola forums .

Thank you for customer satisfaction. 

 

I understand what you mean, we try to suggest a reset at the very end but performing a Factory Reset from time to time is always a good thing-- you can back up your data on your phone on regular basis.

 

Yes, it can be a little time-consuming but performing a Reset starts the device afresh and that could solve your concern. A reset may also solve bugs or issues from new software updates. 

 

Regards,

Suman



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55 Posts

06-28-2017

India

97 Signins

689 Page Views

  • Posts: 55
  • Registered: ‎06-28-2017
  • Location: India
  • Views: 689
  • Message 10 of 20

Re:Screen text Moto one vision

2020-10-22, 11:36 AM

I am getting thumbnail background of PIP OF YOUTUBE VIDEO. is that 3d effect.

Screenshot_20201022-141006~3.png
Sai
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