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7 Posts

10-21-2019

India

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  • Posts: 7
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Unable to turn on torch using chop action shortcut.

2021-02-21, 18:27 PM

Torch is not getting turned on using chop action after the latest system update which is date as 1-Feb-21.

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4265 Posts

02-11-2016

United States of America

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  • Message 2 of 2

Re:Unable to turn on torch using chop action shortcut.

2021-02-22, 1:37 AM

@ Divya91 wrote:

Torch is not getting turned on using chop action after the latest system update which is date as 1-Feb-21.

 

Sorry to hear this. I'm curious are the other gestures still working? Twist for camera? Have you tested in safe mode (Long-press the power button to bring up the power menu > Long-press reboot/restart > Tap on OK to reboot into Safe Mode).

 

Let me know

 

-Tom

 

FYI, we (the moto support team) do not actively monitor the community on the weekends so there may be delays in getting back to you.



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