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6 Posts

04-17-2020

RO

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  • Message 11 of 29

Re:VoLTE and VoWiFi on Orange Spain

2020-04-18, 9:10 AM

Same issue with Orange RO. It worked flawless in Android 9, now after upgrading to Android 10 the phone shows that is VoLTE and VoWiFi provisioned but cannot but IMS not registered. Have opened trouble ticket with Motorola and after sharing all kind of info with them, they acknowledged the problem but said they cannot guarantee a time when it will be solved

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39 Posts

10-19-2017

ES

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  • Message 12 of 29

Re:VoLTE and VoWiFi on Orange Spain

2020-04-27, 18:03 PM

@blucian 

 

You will need a lot of patience.

 

I reported this issue to Motorola customer support several months ago, and they haven't released an update to fix it yet. Although I'm afraid they won't ever fix it, all the latest updates are only including Google security patches, but they no longer include bug fixes.

 

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6 Posts

04-17-2020

RO

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  • Message 13 of 29

Re:VoLTE and VoWiFi on Orange Spain

2020-05-02, 7:40 AM
Just FYI. User arsradu on Orange RO had same issue like me with Moto One Action and he reported a week ago that his pb was solved see https://forums.lenovo.com/t5/motorola-one-action/VoLTE-and-VoWIFI-services-LOST-after-upgrade-to-Android-10-though-settings-are-still-available/m-p/5000867?page=1#5039881
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39 Posts

10-19-2017

ES

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  • Message 14 of 29

Re:VoLTE and VoWiFi on Orange Spain

2020-05-03, 18:16 PM

In my case it's not that simple. For some inexplicable reason Motorola has never included the necessary IMS values for VoLTE and VoWIFI to work with Orange Spain, despite the fact that this phone model is officially sold by Motorola in Spain. 

 

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39 Posts

10-19-2017

ES

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  • Message 15 of 29

Re:VoLTE and VoWiFi on Orange Spain

2020-05-03, 18:24 PM

Is there anything new about this problem?

 

Will it be fixed in a future update?

 

@MattForumsMngr 

 

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39 Posts

10-19-2017

ES

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  • Message 16 of 29

Re:VoLTE and VoWiFi on Orange Spain

2020-05-04, 21:44 PM

Today received the March 2020 security patch (RETEU update channel, Spain). Only security patch, nothing about bug fixes.

 

The problem about VoLTE and VoWifi is still there.

 

:(

 

 

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6 Posts

04-17-2020

RO

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  • Message 17 of 29

Re:VoLTE and VoWiFi on Orange Spain

2020-05-13, 11:35 AM

Hello,

 

I have received today a new patch, am now on build QSAS30.62-24-6 security patch level April 1, 2020 carrier Orange RO

 

Phone still not working VoLTE and VoWiFi (it worked almost flawless in Android 9)

 

@MattForumsMngr will you please escalate the issue to the developers again? Moto One Action had exactly the same problem but there it was fixed

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39 Posts

10-19-2017

ES

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  • Message 18 of 29

Re:VoLTE and VoWiFi on Orange Spain

2020-05-13, 22:17 PM

I'm in the same situation. I have also received the April security patch and the problem persists, I still don't have VoLTE and VoWiFi with Orange Spain.

 

Updates are only including Android security updates, but no bugfixes from Motorola.

 

 

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74 Posts

02-10-2017

PT

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  • Message 19 of 29

Re:VoLTE and VoWiFi on Orange Spain

2020-05-14, 8:31 AM
Any news regarding Volte calls?
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6 Posts

04-17-2020

RO

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  • Message 20 of 29

Re:VoLTE and VoWiFi on Orange Spain

2020-05-26, 11:56 AM

I have received today the update and I am now on QSA30.62-33 , security patch level May 1. VoLTE and wifi calling are working again :)

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