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6 Posts

05-27-2020

Germany

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  • Message 1 of 6

WiFi Calling and VoLTE with Vodafone Germany

2020-05-27, 17:52 PM

Hi,

 

I have a Vodafone Germany mobile contract. According to the Vodafone support my profile and SIM are set up for WiFi Calls and VoLTE.

Yet, WiFi calls did not work.

 

After updating to QSA30.62-33 yesterday the phone does not even provide the VoLTE option in the settings.

There are several sources for the problem from Vodafone over my WLAN settings down to the phone itself.

 

So simple question to Lenovo/Motorola team:

Does or will the One Vision support WiFi calls with Vodafone Germany?

 

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6 Posts

05-27-2020

Germany

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30 Page Views

  • Posts: 6
  • Registered: ‎05-27-2020
  • Location: Germany
  • Views: 30

Re:WiFi Calling and VoLTE with Vodafone Germany

2020-05-28, 14:59 PM

Solution found:

The standard firewall of the standard Vodafone cable router prevents WiFi calls.

As soon as I deactivate it WiFi calls for just fine.

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47 Posts

12-13-2019

Germany

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Re:WiFi Calling and VoLTE with Vodafone Germany

2020-05-27, 20:48 PM
I have Deutsche Telefónica and I see a VoLTE option, are you sure that they activated it and it's available for your area? You know Vodafone supports ain't that great.
IMG_20200527_224717.jpg
Cifci, Muhammed — VOLT ∞.
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6 Posts

05-27-2020

Germany

5 Signins

30 Page Views

  • Posts: 6
  • Registered: ‎05-27-2020
  • Location: Germany
  • Views: 30
  • Message 3 of 6

Re:WiFi Calling and VoLTE with Vodafone Germany

2020-05-28, 7:35 AM

You raised a good point there.

Indeed, the features was not activated automatically, but I had to call the support.

I also started a forum thread at Vodafone to tackle their line of problems. The mods there basically confiremd my profile is up to date and WiFi calling is activated.

 

Despite not having the VoLTE option, VoLTE does work.

Depending on the bad reception in my appartment they phone may fall back to GSM/EDGE, but it does not initially while starting the call. So VoLTE seems to work.

 

This is also confirmed by the IMS status report of the phone (see screenshots).

WiFi Calls are not available, though.

 

Therefore, same question again to the agents: Is there something missing from Lenovo/Motorola side to make WiFi Calls work with Vodafone Germany?

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6 Posts

05-27-2020

Germany

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  • Posts: 6
  • Registered: ‎05-27-2020
  • Location: Germany
  • Views: 30
  • Message 4 of 6

Re:WiFi Calling and VoLTE with Vodafone Germany

2020-05-28, 14:59 PM

Solution found:

The standard firewall of the standard Vodafone cable router prevents WiFi calls.

As soon as I deactivate it WiFi calls for just fine.

0 person found this solution to be helpful.

This helped me too

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47 Posts

12-13-2019

Germany

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  • Posts: 47
  • Registered: ‎12-13-2019
  • Location: Germany
  • Views: 846
  • Message 5 of 6

Re:WiFi Calling and VoLTE with Vodafone Germany

2020-05-31, 3:46 AM
LOL really? I have Vodafone Station too, are you former Unity or Vodafone?
Cifci, Muhammed — VOLT ∞.
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6 Posts

05-27-2020

Germany

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  • Posts: 6
  • Registered: ‎05-27-2020
  • Location: Germany
  • Views: 30
  • Message 6 of 6

Re:WiFi Calling and VoLTE with Vodafone Germany

2020-06-01, 19:03 PM

The "station" I have is actually the Technicolor router ready for DOCSYS 3.1 and correspondingly 1 Gbit/s WAN bandwitdth. It is rather new, maybe 4 months old.

I signed the cable contract two years ago. This renders me a Vodafone customer, I guess.

And yes, it is true. There is even a forum thread on the German Vodafone community board.

 

https://forum.vodafone.de/t5/Internet-Geräte/WiFi-Calling-Vodafone-Station-Einstellung-Firewall-verhindert-Wi/td-p/2131017

 

There is supposed to be an update, but the mods could not provide a release date yet.

 

My solution: Set the vodafone router to bridge mode, buy the next best router with 1 Gbit/s WAN bandwidth and go.

 

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