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06-03-2019

NL

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Wifi problems

2019-06-03, 8:51 AM

I live in the Netherlands and bought a Moto One Vision on Saturday.
Could not make any contact with the Wifi.
The router did fine because on my tablet and other telephones I had no problems.
Called the supplier and he could not solve it.
Finally sent back.
I hope it can be solved.
Maybe someone knows how it can be solved.

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17932 Posts

02-03-2016

US

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Re: Wifi problems

2019-06-03, 16:49 PM

 wrote:

I live in the Netherlands and bought a Moto One Vision on Saturday.
Could not make any contact with the Wifi.
The router did fine because on my tablet and other telephones I had no problems.
Called the supplier and he could not solve it.
Finally sent back.
I hope it can be solved.
Maybe someone knows how it can be solved.


Hi.

 

Wish we could have worked with you on this, Have not had any wifi issues myself.

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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1 Posts

06-05-2019

NL

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  • Message 3 of 23

Re: Wifi problems

2019-06-05, 17:59 PM

Hi, my situation is exactly the same. My ne Motorola One Vision will not connect to my WiFi.

Can you help?

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2 Posts

06-03-2019

NL

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  • Message 4 of 23

Re: Wifi problems

2019-06-06, 8:15 AM
Hoi Rob
Ik heb gisteren een nieuwe ontvangen en daar het zelfde probleem, weer geen Wifi.
Krijg nu mijn geld terug. Voor mij geen Motorola meer.
Ik vertrouw het niet. Succes verder.
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159 Posts

03-20-2016

DE

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  • Message 5 of 23

Re: Wifi problems

2019-06-06, 13:29 PM

Could you describe a little more? 2,4 / 5 GHZ Wlan?Mobile works? Any error message or did u cant find the router?

My Vision arrives tomorrow :-/ Now i have a bad "vision" ehm feeling

 

@Gem5: not very helpful. You could wrote this text in english. in these days we all could read it. iedereen kan lezen...

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17932 Posts

02-03-2016

US

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Re: Wifi problems

2019-06-06, 14:24 PM

 wrote:

Hi, my situation is exactly the same. My ne Motorola One Vision will not connect to my WiFi.

Can you help?


Hi.

 

Glad to try. Can you give more details about what you are seeing/experiencing? Does the network show up on the phone? Do any networks? Can you post a screenshot of what you are seeing? Basically, the more details the better.

 

Also, please update your profile with current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Thanks,

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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159 Posts

03-20-2016

DE

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  • Message 7 of 23

Re: Wifi problems

2019-06-07, 12:12 PM
My Vision arrives. And so far no WLAN Problems. Just download the Play Store updates.
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2 Posts

06-17-2019

DE

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  • Message 8 of 23

Re: Wifi problems

2019-06-17, 18:30 PM

Ich habe genau das selbe Problem. Hab mir das Gerät an 14.6. gekauft und komme nicht in mein WLAN. In andere wlans komme ich rein. Hab meinen Anbieter kontaktiert, sind alle Einstellungen am Router durchgegangen und da ist alles in Ordnung. Hat jemand eine Lösung M

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2 Posts

06-17-2019

DE

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  • Message 9 of 23

Re: Wifi problems

2019-06-17, 18:34 PM
Hatte vorher das g7 Power damit hatte ich keine WLAN Probleme.
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101 Posts

04-03-2018

GB

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  • Message 10 of 23

Re: Wifi problems

2019-06-19, 14:54 PM

Hello,

thanks for your message and we are sorry to hear that.

 

Could you please provide the following information so one of our Dutch agent can contact you as soon as possible. 

 

Full name

Email address

IMEI number (*#06#) of the device 

Phone number

 

Best regards

Julie 

Moto Lenovo support 

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