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299 Posts

07-22-2016

CY

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the phone is unable to save pics i taken from the camera after Android 10 update

2020-01-23, 22:36 PM

I noticed the issue today after i wanted to take night shots for my sister and the phone took longer than usual to actually make the click sound, after that, pics simply won't be saved on the phone, clearing cache and force closing the camera app sometimes help, and in some cases i need a full restart, the problem occurs if i turn off the signature watermark, and when i do that, the small picture preview in the app's lower right corner disappears and then the pics i took won't show up in the gallery, please, this is a serious issue and need to be looked into the phone embarrssed me today

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15 Posts

10-24-2019

SE

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Re: the phone is unable to save pics i taken from the camera after Android 10 update

2020-01-24, 7:58 AM

You might need to do a factory reset, it usually fix small glitches.

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299 Posts

07-22-2016

CY

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Re: the phone is unable to save pics i taken from the camera after Android 10 update

2020-01-24, 8:02 AM

 wrote:

You might need to do a factory reset, it usually fix small glitches.


Some other people did that, didn't help, and for me doing factory reset for a simple bug is not worth it

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15 Posts

10-24-2019

SE

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  • Posts: 15
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  • Message 4 of 8

Re: the phone is unable to save pics i taken from the camera after Android 10 update

2020-01-24, 8:05 AM

Then you can only wait until they send out a fix, that won't happen until a large number of users experience the same issue. 

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1705 Posts

10-16-2018

GB

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Re: the phone is unable to save pics i taken from the camera after Android 10 update

2020-01-24, 9:22 AM

 wrote:

I noticed the issue today after i wanted to take night shots for my sister and the phone took longer than usual to actually make the click sound, after that, pics simply won't be saved on the phone, clearing cache and force closing the camera app sometimes help, and in some cases i need a full restart, the problem occurs if i turn off the signature watermark, and when i do that, the small picture preview in the app's lower right corner disappears and then the pics i took won't show up in the gallery, please, this is a serious issue and need to be looked into the phone embarrssed me today


Does it happen with another Camera app?

 

I use the free and Ad-free,"Open Camera",

 

https://play.google.com/store/apps/collection/cluster?clp=ggENCgtvcGVuIGNhbWVyYQ%3D%3D:S:ANO1ljI2qhc&gsr=ChCCAQ0KC29wZW4gY2FtZXJh:S:ANO1ljLi5fM&hl=en_GB

 

It has more functions and lets me auto save my pictures to my External SD card. As I have Google photos installed all my photos are also backed up to the Cloud,

 

https://play.google.com/store/apps/details?id=com.google.android.apps.photos&hl=en_GB

 

HTH :)

 

 

 

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8 Posts

10-02-2019

PL

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Re: the phone is unable to save pics i taken from the camera after Android 10 update

2020-01-25, 12:17 PM

This might not be the case but still worth asking. Are you saving on the internal memory or on the ad card? I am not using a sd in one vision but I would assume the default location can be toggled between internal and sd, can it?

The reason I say this is because when I updated my Lumia 640xl to windows 10 it broke my sd. I couldn't even format it let alone save new pics etc.

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299 Posts

07-22-2016

CY

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  • Posts: 299
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Re: the phone is unable to save pics i taken from the camera after Android 10 update

2020-01-25, 12:36 PM

 wrote:

This might not be the case but still worth asking. Are you saving on the internal memory or on the ad card? I am not using a sd in one vision but I would assume the default location can be toggled between internal and sd, can it?

The reason I say this is because when I updated my Lumia 640xl to windows 10 it broke my sd. I couldn't even format it let alone save new pics etc.


I'm saving on internal storage, because I'm using the second slot for a sim card 

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1705 Posts

10-16-2018

GB

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  • Message 8 of 8

Re: the phone is unable to save pics i taken from the camera after Android 10 update

2020-01-25, 15:28 PM

 wrote:

 wrote:

This might not be the case but still worth asking. Are you saving on the internal memory or on the ad card? I am not using a sd in one vision but I would assume the default location can be toggled between internal and sd, can it?

The reason I say this is because when I updated my Lumia 640xl to windows 10 it broke my sd. I couldn't even format it let alone save new pics etc.


I'm saving on internal storage, because I'm using the second slot for a sim card 


 

Try Phone Settings>Apps>Camera>Storage and Clear Data and Cache.

 

Then press and hold the power button until the phone restarts. This emulates taking the battery out and can clear clogged Ram of data that can cause these Glitches.

 

 

HTH :)

 

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