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2721 Posts

11-24-2020

India

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  • Message 21 of 45

Re:Re:Motorola One zoom WiFi speed slow

2021-01-18, 9:03 AM

Hi Mikeconnect, 

 

Can you please test your phone in Safe Mode? Safe Mode starts the device without any third-party applications being started. This will allow you to open apps individually to try and determine which app may be causing the issue.
 
To go into Safe Mode, press the physical power key, then press and hold the pop-up "Power off" key until the Safe Mode instructions pop up, reboot the device to get back to normal mode. Let us know what you'll find out.

 

Thanks

Sunitha 



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18 Posts

01-01-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 22 of 45

Re:Re:Motorola One zoom WiFi speed slow

2021-01-18, 14:05 PM

Will do thanks 

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2721 Posts

11-24-2020

India

252 Signins

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  • Posts: 2721
  • Registered: ‎11-24-2020
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  • Message 23 of 45

Re:Re:Motorola One zoom WiFi speed slow

2021-01-19, 6:35 AM

Hi Mikeconnect, 

 

Please let me know what you will find out in Safe Mode. I will be waiting for your response.

 

Thanks

Sunitha 



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72 Posts

06-05-2020

United Kingdom of Great Britain and Northern Ireland

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  • Message 24 of 45

Re:Re:Motorola One zoom WiFi speed slow

2021-02-02, 1:34 AM

I already raised this exact issue and provided bug reports months ago. It's a bug in the Android 10 update with constant WiFi drop outs. Is there grounds for a refund here as I am completely fed up with this service. 

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72 Posts

06-05-2020

United Kingdom of Great Britain and Northern Ireland

82 Signins

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  • Posts: 72
  • Registered: ‎06-05-2020
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  • Message 25 of 45

Re:Update QPH30.29-Q3-28-13-10 release notes?

2021-02-02, 1:35 AM

Seems the WiFi bug Motorola is ignoring is still present. 

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72 Posts

06-05-2020

United Kingdom of Great Britain and Northern Ireland

82 Signins

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  • Posts: 72
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  • Message 26 of 45

Re:Android 10 WiFi Signal

2021-02-02, 1:37 AM

Any updates here? Seems more users are reporting and going ignored. 

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18 Posts

01-01-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 27 of 45

Re:Re:Motorola One zoom WiFi speed slow

2021-02-02, 11:03 AM

Yes I guessed as much if it was the new operating system but nobody seems to want to solve it I'm not so happy either

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18 Posts

01-01-2021

United Kingdom of Great Britain and Northern Ireland

19 Signins

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  • Posts: 18
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  • Message 28 of 45

Re:Re:Motorola One zoom WiFi speed slow

2021-02-02, 11:07 AM

Why are you dodging the issue it's nothing to do with safe mode or any other applications it's to do with your Android 10 and no one seems to want to fix it it's a shame I like this Motorola but if you can't maintain your operating system properly I'll have to move to another make

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2721 Posts

11-24-2020

India

252 Signins

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  • Posts: 2721
  • Registered: ‎11-24-2020
  • Location: India
  • Views: 27635
  • Message 29 of 45

Re:Android 10 WiFi Signal

2021-02-02, 15:58 PM

Hi BimmerLad, Mikeconnect

 

I have checked and our team is working on this. Will get back to you once I hear anything back.

 

Note: We have merged your posts to avoid clutter and confusion. 

 

Thanks

Sunitha



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72 Posts

06-05-2020

United Kingdom of Great Britain and Northern Ireland

82 Signins

655 Page Views

  • Posts: 72
  • Registered: ‎06-05-2020
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  • Message 30 of 45

Re:Android 10 WiFi Signal

2021-02-15, 17:36 PM
Any updates, another 2 weeks have passed since the above and WiFi is still dropping out.
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