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8 Posts

05-30-2017

Ireland

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  • Posts: 8
  • Registered: ‎05-30-2017
  • Location: Ireland
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  • Message 1 of 9

Appeal for A11 update assurance

2020-09-18, 11:37 AM

Dear Moto, appreciate that you have released the A10 update for moto One Zoom and it is beautiful. As it is said, better late than never.

 

However, considering the long wait we had for an android update on our devices (We were still on A9, while A11 was launched in the market). I would like to make appeal for an A11 update assurance from you, as a compliment for your loyal customers. I belive such a token of love and care would make us more closer to you. ;-)

 

Its not my greed to ask for an A11 update right after receiving A10. It is just to put forward an appeal as early as possible. 

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9 Posts

06-04-2020

Poland

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  • Registered: ‎06-04-2020
  • Location: Poland
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  • Message 2 of 9

Re:Appeal for A11 update assurance

2020-09-18, 12:21 PM

I agree it is a fair complaint.

One of your most expensive device got least support. It's just not okay.

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12 Posts

10-18-2019

France

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  • Posts: 12
  • Registered: ‎10-18-2019
  • Location: France
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  • Message 3 of 9

Re:Appeal for A11 update assurance

2020-09-18, 12:50 PM

+1

Thank you for the great job you made for Android 10 on One Zoom, even if it was after a long wait.

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2993 Posts

04-04-2018

India

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  • Location: India
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  • Message 4 of 9

Re:Appeal for A11 update assurance

2020-09-22, 10:05 AM

Hi all,

 

I understand what you mean, however, we do not have any information regarding the Android 11 right now. also, We never provide dates, but we are working hard to provide quality upgrades to eligible devices as quickly as possible. 

 

You will receive an alert on your phone if an upgrade is available.

 

Regards,

Suman



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133 Posts

10-14-2019

United States of America

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  • Posts: 133
  • Registered: ‎10-14-2019
  • Location: United States of America
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  • Message 5 of 9

Re:Appeal for A11 update assurance

2020-09-22, 23:42 PM
Thanks for giving us literally no information, as per usual.
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7 Posts

07-20-2018

United States of America

33 Signins

305 Page Views

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  • Registered: ‎07-20-2018
  • Location: United States of America
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  • Message 6 of 9

Re:Appeal for A11 update assurance

2020-09-30, 8:59 AM

I just read an article that predicted A11 arriving on the Zoom in Q2 2021:

 

https://nerdschalk.com/motorola-android-11-update/

 

To gauge the accuracy of their predictions, I looked back at their A10 upgrade predictions for Moto devices.  They were mostly correct on eligible devices and predicted roll out dates, if you factor in an extra 6 months due to the general delays caused by the Covid pandemic.

 

https://nerdschalk.com/motorola-android-11-update/

 

This gives me some hope that we may see A11 on these Zoom.  Hopefully!

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133 Posts

10-14-2019

United States of America

236 Signins

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  • Registered: ‎10-14-2019
  • Location: United States of America
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  • Message 7 of 9

Re:Appeal for A11 update assurance

2020-10-01, 3:15 AM
I already asked on the phone the other day. They said the device had already received its one eligible OS upgrade to android 10 and would not be receiving another.
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5 Posts

06-04-2020

Belgium

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40 Page Views

  • Posts: 5
  • Registered: ‎06-04-2020
  • Location: Belgium
  • Views: 40
  • Message 8 of 9

Re:Appeal for A11 update assurance

2020-10-01, 6:35 AM
That is good news :-) This means we will receive android 12 as well. You can still buy this phone now Android 11 is the latest version. 11 + one eligible OS upgrade = 12
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12 Posts

10-18-2019

France

14 Signins

113 Page Views

  • Posts: 12
  • Registered: ‎10-18-2019
  • Location: France
  • Views: 113
  • Message 9 of 9

Re:Appeal for A11 update assurance

2020-12-21, 21:10 PM

Looks compromised...

https://blog.motorola.com/2020/12/21/optimized-for-you-android-11-coming-soon-to-motorola-phones/

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