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20 Posts

01-21-2019

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BUG IN LED OF NOTIFICATION

2020-09-26, 22:37 PM
since I update to android 10 my notification led turns on for 3 minutes and then turns off, even if the option is on, help me please
Julian ochoa Berrio
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1 Posts

12-13-2016

CL

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Re:BUG IN LED OF NOTIFICATION

2020-09-26, 23:27 PM

I can confirm, the bug is present since the update to Android 10. In my case I tried changing the configuration, but no matter the option, it happens randomly, it fixes itself at random too.

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2862 Posts

04-04-2018

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Re:BUG IN LED OF NOTIFICATION

2020-09-29, 9:41 AM

@ Juli159 wrote:
 

since I update to android 10 my notification led turns on for 3 minutes and then turns off, even if the option is on, help me please

 

Hi Juli159 & @Ignathor,

 

Thanks for writing to us and reporting this. We would like to look into this further. Kindly generate a Bug Report when it turns on and share it with us. Here are the steps:

 

1.  Go to Settings -> About Phone -> Tap on Build number 7 times on the build number to go into the developer options mode]

 

2. After the above steps Developer options will be enabled.

 

3. Go to Settings ->Developer options -> Enable USB debugging > Toggle On

 

4. Enable Settings -> Developer options -> Enable Bug Report shortcut > Toggle On

 

5. Once the issue is reproduced, Go to Settings -> Developer options -> Click on take bug report or Press Power button and then choose Bug Report from the Power-down menu.

 

6. Wait for some time until the bug report is collected. It takes around 3 to 4 minutes to collect the Bug Report.

 

7. Then upload the Bug Report to your personal Google Drive and then share the link to the Bug Report on the forums in a reply or via a private message.

 

8. Provide observations of what you saw happen right before the bug report was taken. Please indicate the time that you observed the behavior in local time. 

 

Also, please update your profile with the current phone, carrier, and the IMEI number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

 

If you need a reference in updating your profile, please click this link - https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

I will be waiting for your responses.

 

Regards,

Suman



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20 Posts

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CO

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Re:BUG IN LED OF NOTIFICATION

2020-09-29, 21:50 PM
I can't send you the information privately, the lenovo smart won't let me
Julian ochoa Berrio
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Re:BUG IN LED OF NOTIFICATION

2020-09-30, 10:17 AM

@ Juli159 wrote:
 

I can't send you the information privately, the lenovo smart won't let me

 

Could you please be more specific? Are you not able to generate a Bug Report? Kindly let me know.

 

Regards,

Suman



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Re:BUG IN LED OF NOTIFICATION

2020-09-30, 13:30 PM

@ Juli159 wrote:
 

I can't send you the information privately, the lenovo smart won't let me

 

My apologies, I have received the Bug Report that you shared it with me. Let me check and get back to you. 

 

Regards,

Suman



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01-21-2019

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Re:BUG IN LED OF NOTIFICATION

2020-09-30, 16:54 PM
I was testing and I was able to send you the report, I hope it's okay because I did it with your advice, thank you very much, I expect a private answer
Julian ochoa Berrio
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2862 Posts

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Re:BUG IN LED OF NOTIFICATION

2020-10-01, 10:36 AM

@ Juli159 wrote:
 

I was testing and I was able to send you the report, I hope it's okay because I did it with your advice, thank you very much, I expect a private answer

 

I am sorry to ask you again, but could you please be more specific when exactly the LED is blinking? Does it continuously blink? When and how often are you seeing this?

 

Please confirm this. 

 

Regards,

Suman



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  • Message 9 of 12

Re:BUG IN LED OF NOTIFICATION

2020-10-01, 12:51 PM
The notification led turns off after 3 minutes on even if the power option is activated in the configuration, the correct thing would be that it is always on with the use of the cell phone because in android 9 it was always on and never turned off
Julian ochoa Berrio
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04-04-2018

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  • Message 10 of 12

Re:BUG IN LED OF NOTIFICATION

2020-10-06, 7:44 AM

@ Juli159 wrote:
 

The notification led turns off after 3 minutes on even if the power option is activated in the configuration, the correct thing would be that it is always on with the use of the cell phone because in android 9 it was always on and never turned off

 

Thanks for sharing this! I have submitted this and the Bug Report to our concerned team. Once I get an update, I will get back to you.

 

Regards,

Suman



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