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124 Posts

01-24-2015

DE

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Camera Notification

2019-11-05, 17:39 PM

Hi,

 

when i take some Pictures, sometimes a Camera Notification is in the Notification bar (without a Text).

On my 2nd Zoom device too.

I wrote a mail to the Play-Store App Team but after 2 updates its still there.

 

 

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33 Posts

04-17-2015

BR

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  • Message 2 of 19

Re: Camera Notification

2019-11-05, 18:20 PM
Same thing with my Motorola One Vision. I think it started before the One Zoom was released.
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8650 Posts

03-05-2018

US

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Re: Camera Notification

2019-11-06, 20:37 PM

Hi,

 

Thanks for reporting this. Hmm. First, I'd like to confirm, are you actually experiencing anything that's not working properly with the camera? Will it disappear right after closing the camera app? Or it will only disappear after some time?

 

Best regards,
Rich
Motorola-Lenovo Support



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124 Posts

01-24-2015

DE

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  • Message 4 of 19

Re: Camera Notification

2019-11-06, 20:59 PM

Hmm i didnt see an error or something. It didnt disappear. Just taking (fast) 2 pictures with flash on and the notification is back;without Text. I could swipe right to remove or open the motorola cam App again. 

 

 

 

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72 Posts

10-14-2019

US

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  • Message 5 of 19

Re: Camera Notification

2019-11-07, 4:30 AM
Same issue, its not a big issue and it doesn't harm the camera, the notification just doesn't disappear. But I've since just disabled the camera notification from appearing at all.
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8650 Posts

03-05-2018

US

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  • Message 6 of 19

Re: Camera Notification

2019-11-07, 14:52 PM

Hi team,

 

Thanks for that information. Can you please confirm, if you're saving photos to an SD card? Also, it's still not clear to me - Can you please confirm, when close the camera application by swiping it up from the recent apps to completely close it, does the camera notification stays or it would also disappear?

 

Best regards,
Rich
Motorola-Lenovo Support



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124 Posts

01-24-2015

DE

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  • Message 7 of 19

Re: Camera Notification

2019-11-07, 15:49 PM

I save my photos on internal storage. When i swipe up the camera app from recent Apps,the notification stays.

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124 Posts

01-24-2015

DE

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  • Message 8 of 19

Re: Camera Notification

2019-11-07, 16:12 PM

Would it help to send Feedback (new upper button in the Quick Settings) when it occurs? 

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1234 Posts

03-11-2019

US

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  • Message 9 of 19

Re: Camera Notification

2019-11-08, 15:55 PM

Hi KiRiON,

 

Please send us a bug report after the camera notification shows up so we can do further investigation on this. You may need to have access to developer settings to create a bug report. 

 

To enable developer options:
1. Go to Settings > About phone > Build number
2. Tap Build number seven times. After the first few taps, you should see the steps counting down until you unlock the developer options. Once activated, you will see a message that reads, “You are now a developer!”
3. Go back to Settings, where you’ll find a Developer options entry in the menu

 

BUG REPORT FOR NORMAL ISSUE:
Go to Settings ->Developer options -> Enable USB debugging > Toggle On
Enable Settings -> Developer options -> Enable Bug Report shortcut > Toggle On
Once the issue is reproduced: Go to Settings -> Developer options -> Click on take bug report or Press Power button and then choose Bug Report from the Power-down menu.
Wait for some time until the bug report is collected. It takes around 3 to 4 minutes to collect the Bug Report.
Then upload the BugReport to your personal Google Drive and then share the link to the bug report by sending me and Agent_Rich via private message.
Provide observations of what you saw happen right before the bug report was taken. Please indicate the local time when you observed the behavior.

 

Best regards,
Zeke
Motorola Support


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124 Posts

01-24-2015

DE

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  • Message 10 of 19

Re: Camera Notification

2019-11-08, 16:29 PM

Bug Report via PN is out

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