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8 Posts

11-14-2019

US

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  • Posts: 8
  • Registered: ‎11-14-2019
  • Location: US
  • Views: 150
  • Message 1 of 2

Fingerprint sensor is dirty... please clean and try again

2019-11-15, 2:15 AM

So getting this error today. Wont let me get paste the figer print sensor. 

 

Any fix or suggestions?

 

 

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17886 Posts

02-03-2016

US

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  • Posts: 17886
  • Registered: ‎02-03-2016
  • Location: US
  • Views: 53637
  • Message 2 of 2

Re: Fingerprint sensor is dirty... please clean and try again

2019-11-18, 19:57 PM

 wrote:

So getting this error today. Wont let me get paste the figer print sensor. 

 

Any fix or suggestions?

 

 


Hi.

 

That's unusual. What have you tried so far for troubleshooting? Off the top of my head I would try:

  • Cleaning the sensor
  • Washing/drying my fingers
  • Rebooting the phone
  • Re-recording my fingerprints

Let me know.

 

- Matt

 

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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