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6 Posts

12-30-2019

GB

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Moto Zoom camera not very good

2019-12-30, 1:32 AM

Hello there I wonder if anyone can help.

 

I got a Motorola One Zoom for Christmas and it cost my sister £379.99

 

The camera is extremely awful and produces poor quality photographs both forward facing and self-effacing. 

 

The pictures themselves on automatic settings turn out very foggy looking and all the colour washed out.  

 

I'm currently using a Motorola g5s plus and the camera is a million times better for colour and quality.  

 

Does anyone know if this is standard for the Motorola Zoom to produce such bad quality and colour photographs?    Extremely dissatisfied and we can't even take the phone back now that I have opened the box. 

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133 Posts

10-14-2019

US

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Re: Moto Zoom camera not very good

2019-12-30, 6:03 AM
Sounds like maybe there's an issue with your specific phone, cause mine produces excellent images. And I came from a Moto G5 Plus, which was just okay.
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19383 Posts

02-03-2016

US

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Re: Moto Zoom camera not very good

2019-12-30, 14:58 PM

 wrote:

Hello there I wonder if anyone can help.

 

I got a Motorola One Zoom for Christmas and it cost my sister £379.99

 

The camera is extremely awful and produces poor quality photographs both forward facing and self-effacing. 

 

The pictures themselves on automatic settings turn out very foggy looking and all the colour washed out.  

 

I'm currently using a Motorola g5s plus and the camera is a million times better for colour and quality.  

 

Does anyone know if this is standard for the Motorola Zoom to produce such bad quality and colour photographs?    Extremely dissatisfied and we can't even take the phone back now that I have opened the box. 


Hi.

 

Please post some examples of the photos and we can do our best to help. 

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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11 Posts

02-08-2019

DE

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Re: Moto Zoom camera not very good

2020-01-01, 19:09 PM

I've sent multiple images and videos but never got any reply. 

Btw. It was on a review/comment in google playstore. 

 

Cheers haooy new year

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19383 Posts

02-03-2016

US

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Re: Moto Zoom camera not very good

2020-01-02, 14:58 PM

 wrote:

I've sent multiple images and videos but never got any reply. 

Btw. It was on a review/comment in google playstore. 

 

Cheers haooy new year


Can you post them here?

 

Thanks.

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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6 Posts

12-30-2019

GB

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Re: Moto Zoom camera not very good

2020-01-02, 15:08 PM

It has been so dark here the last few days in London am waiting for some sun haha

 

Will post soon.  I have auburn hair and I can tell you in the self facing camera (Selfies) you would never know this as the colour is so poor and that is on AUTO settings.

 

Apart too from the internal storage I see nothing new about this phone that is worth an extra £200  

Also I thought it would have an actual flash in both directions but it is just the screen going bright for self facing photos, which is a step down surely as the G5 has a real flash.

 

My G5 cost about £160.

 

 

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6 Posts

12-30-2019

GB

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Re: Moto Zoom camera not very good

2020-01-04, 11:38 AM

Picture of my hair taken with a light on last night with the Motorola G5.  

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6 Posts

12-30-2019

GB

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Re: Moto Zoom camera not very good

2020-01-04, 11:42 AM

Picture in the same position using the Motorola zoom.

 

 Motorola G5 is a true representation of the colour of my hair.

 

I should not have to adjust settings in order to take an automatic photograph when the price of the phone for what I can see was promoted  to the customer for the quality of the camera.  

 

I don't want my face on the internet but in daylight the pictures of my hair and surroundings with the selfie camera are all washed out.  

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6 Posts

12-30-2019

GB

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  • Message 9 of 11

Re: Moto Zoom camera not very good

2020-01-04, 12:25 PM

I will post some more photos if I can over the next couple of days but I really am dissatisfied that I now cannot take the phone back.

 

It is nowhere near as described. 

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11 Posts

02-08-2019

DE

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  • Message 10 of 11

Re: Moto Zoom camera not very good

2020-01-07, 11:36 AM

Here you are.

 

I took this pictures when the Zoom was released on amazon last year.

 

https://thedipling.spdns.de/index.php/s/8XyD9sGWQmpekk2

 

I've sent it back - later I bought it from Saturn in Germany reteu.

 

the Problems with the Pumping-Focus on videos doesnt happen anymore (that often)

 

The main Camera takes great pictures - but ultrawide and tele... comeon..

 

I would appreciate some resonance from your support crew.

 

Cheers.

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