Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

Motorola Community

motorola one Phonesmotorola one zoom
All Forum Topics
Options

19892 Posts

02-03-2016

United States of America

2512 Signins

63333 Page Views

  • Posts: 19892
  • Registered: ‎02-03-2016
  • Location: United States of America
  • Views: 63333
  • Message 11 of 14

Re:No Updates available

2020-03-30, 18:32 PM

I had the same problem. My brand new Zoom was stuck in the September 2019 version. No matter how many times I tried to update, the search always concluded my phone was running the latest version.

Using the Lenovo Moto Smart Assistant tool (you need a PC) did the trick for me. Now I am running the latest version with January 2020 security package.

 

Hi.

 

Can you please update also your profile with current phone, carrier and serial number? If you're not able to get OTA updates, we'd like to take a look at this. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Thanks,

 

-Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
Reply
Options

174 Posts

01-24-2015

Germany

292 Signins

2546 Page Views

  • Posts: 174
  • Registered: ‎01-24-2015
  • Location: Germany
  • Views: 2546
  • Message 12 of 14

Re:No Updates available

2020-04-01, 8:06 AM
Like every 3 months (since launch) the one zoom is security status Red "again" 😡 Never had a Motorola device with so bad security update speed. And yes i wrote it every time and my Profil is updated.
Screenshot_20200401-100031.png
Reply
Options

50 Posts

04-04-2019

Germany

40 Signins

359 Page Views

  • Posts: 50
  • Registered: ‎04-04-2019
  • Location: Germany
  • Views: 359
  • Message 13 of 14

Re:No Updates available

2020-04-01, 10:55 AM

Same here + my Motorola One (1st Edition) is on February. No March Update yet. 

Reply
Options

7 Posts

03-13-2020

Spain

10 Signins

35 Page Views

  • Posts: 7
  • Registered: ‎03-13-2020
  • Location: Spain
  • Views: 35
  • Message 14 of 14

Re:No Updates available

2020-04-03, 2:59 AM
Hello Matt: My profile is updated and the Motorola privacy settings are on. Feel free to look at my apps. Thanks for your support.
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms