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08-16-2020

US

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Not Receiving Phone Calls

2020-08-16, 16:20 PM

Today both my friend and my dad told me they tried calling me and the call went straight to voicemail even though my phone was on with signal. In fact, I was holding my phone using another app on it. Why am I not getting my calls?

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2576 Posts

04-04-2018

IN

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Re:Not Receiving Phone Calls

2020-08-20, 10:33 AM

@ LBax wrote:
 

 

Today both my friend and my dad told me they tried calling me and the call went straight to voicemail even though my phone was on with signal. In fact, I was holding my phone using another app on it. Why am I not getting my calls?

 

Hi,

 

Thanks for writing to us and sorry to know about this. Please restart your device and reset the Network Settings-- Go to Settings > System > Advanced > Reset option > Reset Wi-Fi, mobile & Bluetooth.

 

Then ask them to call you, see if the issue persists. This shouldn't happen if the device is showing a full signal.

 

Let me know how it goes, I will wait for your response.

 

Regards,

Suman



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