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61 Posts

10-14-2019

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Portrait mode issue when using the "Selfie Photo Mirror" option on the front selfie camera.

2020-02-27, 1:33 AM

When using Portrait Mode, the image will detect you or an object and blur the background, and it works pretty well.  But, if you have "Selfie Mirror Mode" enabled, it flips the image.  This wouldn't be a problem but the issue is that it doesn't flip the blur filter after it takes the photo.  So you end up with photographs that have a blur effect in odd places in the image since the picture is flipped but the blur filter is not.

 

Was wondering if someone could let the Camera App team know about this, so they could release a fix?  It's not a massive issue, but I feel it's still an important one.

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983 Posts

03-11-2019

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Re:Portrait mode issue when using the "Selfie Photo Mirror" option on the front selfie camera.

2020-02-27, 21:52 PM

Hello Balrighty,

 

We would like to look into this further. Can you please provide us sample photos showing the Blur effect? 

 

Best regards,
Zeke
Motorola Support


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61 Posts

10-14-2019

US

141 Signins

884 Page Views

  • Posts: 61
  • Registered: ‎10-14-2019
  • Location: US
  • Views: 884
  • Message 3 of 4

Re:Portrait mode issue when using the "Selfie Photo Mirror" option on the front selfie camera.

2020-02-28, 9:20 AM
Since it's the selfie cam, the blur only shows up properly with a face so I took a couple using portrait mode with selfie photo mirror enabled on the settings and it doesn't flip the blur, just the image..
IMG_20200220_195313124_PORTRAIT~3.jpg IMG_20200220_195313124_PORTRAIT~2.jpg
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983 Posts

03-11-2019

US

491 Signins

33689 Page Views

  • Posts: 983
  • Registered: ‎03-11-2019
  • Location: US
  • Views: 33689
  • Message 4 of 4

Re:Portrait mode issue when using the "Selfie Photo Mirror" option on the front selfie camera.

2020-02-28, 14:39 PM

Hi Balrighty,

 

Thank you so much for providing the sample photos. We'll have it sent to our camera team to have it investigated and fix. 

 

Best regards,
Zeke
Motorola Support


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