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02-05-2013

NYC

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Lenovo Ideapad U410: part of screen is white

2013-02-05, 21:40 PM

I have a Lenovo Ideapad U410 and the left part of my screen is uniformly white after turning on the laptop. It's a rectangle about 1 inch long, from top of the screen to the bottom.

 

I got this suddenly pretty much a month after buying the laptop (it appeared suddenly and I didn't do anything to cause it), and then the area of the white rectangle got bigger after I mistakenly dropped my laptop yesterday. 

 

Would buying a new screen and installing it fix this, or could the problems be more besides the screen? 

 

And is this covered by limited warranty? 

 

Thanks. 

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294 Posts

02-01-2012

Inda

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Re: Lenovo Ideapad U410: part of screen is white

2013-02-09, 10:49 AM

Hi Dsav6,

 

As per your concern, I would suggest you to please re-install the graphics driver of your system from the below mentioned web link.

 

http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&DocID=HT073650

 

Afterwards, please restart the system and check if the issue still persists then it needs a personal assistance and it will be covered under warranty.

 

Regards,

Sameer


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