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Lenovo Thunderbolt 3 will not detect second monitor via HDMI port

2017-12-04, 14:47 PM

Hello Community- 


I recently purchased a Lenovo X1 Carbon along with a Lenovo Thunderbolt 3 and two monitors. I have tested out the monitors individually with another computer, and they work fine. 


Currently, I have one monitor connected via VGA to the Thunderbolt dock, and I have 1 monitor connected via HDMI to the Thunderbolt dock, which is connected to my Carbon x1. I only have connectivity with the VGA connected monitor, and do not have connectivity with the HDMI connected monitor, although I hear the system "connection sound" when I plug in the HDMI cord. 


What is the issue here? 


My goal is to have two monitors connected via Lenovo Thunderbolt 3 docking station to my X1 Carbon laptop.


Thank you


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Re: Lenovo Thunderbolt 3 will not detect second monitor via HDMI port

2017-12-07, 13:47 PM

the last post in this thread may help.



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