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1 Posts

12-04-2017

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Lenovo Thunderbolt 3 will not detect second monitor via HDMI port

2017-12-04, 14:47 PM

Hello Community- 

 

I recently purchased a Lenovo X1 Carbon along with a Lenovo Thunderbolt 3 and two monitors. I have tested out the monitors individually with another computer, and they work fine. 

 

Currently, I have one monitor connected via VGA to the Thunderbolt dock, and I have 1 monitor connected via HDMI to the Thunderbolt dock, which is connected to my Carbon x1. I only have connectivity with the VGA connected monitor, and do not have connectivity with the HDMI connected monitor, although I hear the system "connection sound" when I plug in the HDMI cord. 

 

What is the issue here? 

 

My goal is to have two monitors connected via Lenovo Thunderbolt 3 docking station to my X1 Carbon laptop.

 

Thank you

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12 Posts

11-11-2017

US

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Re: Lenovo Thunderbolt 3 will not detect second monitor via HDMI port

2017-12-07, 13:47 PM

the last post in this thread may help.

 

https://forums.lenovo.com/t5/forums/v3_1/forumtopicpage/board-id/tp02_en/thread-id/76588/

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