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1ob1
Paper Tape
Posts: 3
Registered: ‎09-13-2013
Location: United States
Views: 371

Ideapad Y500 Keys (Broken, Poor design)

Hello Lenovo Community,

I currently have a Lenovo Y500 Ideapad. I personally love the processing power of my laptop and have found it to satisfy most of my needs. The problem I seem to be having is with the quality of the keyboard. After about a month after purchase, one of my keys (the F key) seemed to have fallen off. I noticed after examining it that the plastic that holds the keys on simply snapped off (about 5mm of cheap plastic to hold the keys on). I sent it in and have recieved a whole new keyboard within a week. 3 weeks later and my S key has broken again. I do have warranty on it but it is a pain to sendit in EVERY 3 weeks to get a single key fixed. I was wondering if this was simply my bad luck or poor Lenovo keyboard design. I am considering returning my computer or scrapping it to get a new one with better quality. 

Someone let me know if it's just me that is experience this or if Lenovo has serious issues with their key design.

Sincerely,

Angry Lenovo Customer.

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