02-11-2014 10:35 AM
I bought my laptop on 8th Feb 2014 from authorized Lenovo dealer.
On Monday I was watching video on youtube on JBL speaker. After that I used Skype, for that I used Headphone. After my call I removed my headphone and continued my youtube video, but sound was not coming. Again I inserted the headphone, sound is coming only via headphone. But not through speaker. I contacted today (11/02/2014) to lenovo ideapad service centre. They told me to give the desktop access to troubleshoot the issue and they said speaker is not working. After that I asked them its under warranty and I should be given service. They simply disconnected the session and now on call also they are not supporting. Please help me to get this issue resolved.