10-02-2014 02:53 PM
I'm a little frustrated with Lenovo products lately! I recently had an issue with the battery not keeping charge/not reporting the right percentage/instant charge drops/etc. so I sent it out to have it repaired. Recieved it back this morning and now I have another issue! The laptop unexpectedly shuts down while in use whether connected to the adapter or running on it's own battery! Let me remind you...I bought this thing 3 MONTHS AGO! How is it that I'm dealing with all these issues on a brand spanking new laptop????? Now they're recommending I send it back! My old laptop lasted for 8 years without any issues and I spend a few months with Lenovo and all I get is crap! Customer service now says they'll send an email to customer relations to contact me and by previous threads it seems like it's a hit or miss on whether you get a call from them! I have no idea what to do now...I have no time to send this new laptop back and forth!