06-04-2015 09:13 PM
I bought this Yoga 11e (20D9) in December 2014 and Windows 8.1 was installed as default.
From last Friday, 29th May 2015, touch screen has stopped responding totally.
For six months, there was no fall or damage or even a scratch in / outside of the laptop.
After trying all the possible suggestions found in this forum and the other web sites, I have reset it to factory default - fully removed everything and installed Windows. And then all the Windows Updates and also Lenovo Updates completely. Still the touch screen is not working or responsive at all.
I think I did all things I can try. Now I am about to claim warranty service.
Last Decempber, I decided to buy this Lenovo products which I had believed as the most reliable laptop, but it does not have that much good quality after all.