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AnitaOjha
Paper Tape
Posts: 5
Registered: ‎03-10-2016
Location: IN
Views: 22,373

Moto G Turbo: home and right button not working, no quick settings and more issues

My Moto G Turbo suddenly crashed last night, while I was working with Google Photos. The phone is just about 1 month old, purchased from Flipkart. Here are the issues that have suddenly appeared:

  1. No Home Button and Right Button function. They do not work. 
  2. No Quick Settings pulldown. Suddenly not working.
  3. Cannot transfer from phone to computer as I can no longer select the File Transfer option. (no pulldown)
  4. No notifications.
  5. Camera twist-gesture not working.
  6. Flashlight chopping gesture not working.
  7. No lock screen.
  8. Factory reset option not available. Reset Phone option is greyed out.

Have tried Recovery Mode (Power+Vol down button, then Power+vol up button) but the problems are still there.

 

While googling have found that other users have had the same problems. 

What is the solution? Please help!!!

 

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