05-28-2016 11:05 AM
Problem is fixed :-)
just to add to the data incase someone else has the problem :-
1. I enabled developer mode so I could close processes (7 taps on Settings ---> About ----> Build Number). Adds Developer settings into the settings menu. This allowed me to shut everfything down that wasn't necessary. Didnt work
2. When powering off, I held down the power off option to go to safe mode. This allowed me to charge but no charging lightning bolt. Seemed to point to a voltage issue to the battery based on what i was reading.
3. I followed motorolas advice and drained the battery. then held power button and volume down for 3 minutes whilst plugged in and its now charging properly.
A relief for this backpacker and certainly have alot more knowledge on android!!