06-19-2016 08:09 AM
Webcam is not detected or unable to turn on the camera. Before going to the below troubleshooting flow, please give a quick check. Try different apps to identify whether it is a hardware problem. Different apps include Youcam, Skype, Line, Facebook messenger, etc.
The issue may be caused by:
Confirm webcam is on under Privacy
For models with Lenovo Settings installed, open Lenovo Settings and ensure camera is on
Check the camera is recognized correctly in Device Manager
Check in Device Manager if camera was disabled
Hardware failure is of high possibility. Contact Lenovo local service center