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mhamzah39
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Posts: 6
Registered: ‎09-24-2016
Location: CA
Views: 1,893

Lenovo Ideapad 500s 141SK random black screen

So basically, I just got this laptop (well about a month ago) and ever since the third day, at completely random times the screen goes blacklit. I have no cursor control or keypad control, i changed all the sleep settings to never and nothing seems to be working. I have to completely restart the laptop to do anything again. On the reiliability report it usually says windows stopped working or was closed unexpectedly. Other than this problem, there is literally nothing wrong with it, it works perfectly fine

 

I am very frustrated as I bought this laptop for university Smiley Sad

 

Any help will be greatly appreciated.

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