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Razzle00
Paper Tape
Posts: 1
Registered: ‎11-26-2016
Location: US
Views: 1,109

Flex 3-1580 Keyboard & Mousepad not working & won't search for wifi

Yeah, so, as you can see fro the title, my laptop is having some issues xD

What I can tell y'all is it's not that stuff was out of date because I made sure everything was up to date. Then I read on here that to fix the keyboard issue, I could factory reset it. But that didn't work (Note: I haven't updated anything after the reset). Frankly, I don't know what to do. I'm jsut glad it's a touchscreen so I can do some stuff.

As far as the wifi thing goes, it doesn't search for wifi. Even when I tell it too, it just turns it off.

 

Product Info (after reset):

Edition: Windows 10 Home

Version: 1607

OS Build: 14393.0

Product ID: 00326-10000-00000-AA093

S/N: **********

Processor: Intel(R) Core(TM) i7-6500U CPU @ 2.50 GHz  2.59 GHz

System Type: 64-bit

Pen and Touch: Touch support with 10 touch points

 

Please keep in mind I can not use anything except the touch screen and on screen keyboard.

Thanks in advanced.

 

Edit: I forgot to mention that the battery icon is now always showing full and charging (though my battery saver still kicks on), and the pc will not hibernate by closing the lid.

 

Mod's Edit: Serial number removed from public view to protect owner from its unwanted use.

 

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